Model #DU800CWDB5 WHIRLPOOL Dishwasher

  • Frame And Console
    3 Results
  • Inner Door
    3 Results
  • Tub Assembly
    3 Results
  • Pump And Spray Arm
    3 Results
  • Pump And Motor
    3 Results
  • Dishrack
    3 Results
  • Miscellaneous
    3 Results
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Troubleshooting

Error Codes

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Condition:

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Question and Answers

Q:

I need a conversion kit for built-in to portable dishwasher

A:

Thanks for the inquiry and for being a valued member.

There are kits going from portable to stationary, but there are not kits going from stationary to portable, unless the dishwasher was built to go either way, which this one was not.

That conversion will not be possible on this dishwasher. I am sorry for the inconvenience.

Thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
October 11, 2014
Q:

kenmore dishwasher du800cwdb5 - After cleaning my dishwasher and running it thru the complete cycle it will not drain and water is left in the bottom.

A:

I know how important it is to have a good working dishwasher in the home so that you can clean the dishes much easily. I am adding a link below to help you with your dishwasher troubles. I hope this helps while you wait for your expert response.

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Joseph P. -
September 22, 2011
A:

It's not fair when you do something good but it turns out bad.

Removing the float switch should not have caused any problems. Cleaning the filter should not have caused any problems.

To drain the motor must reverse directions. If the dishwasher will circulate the water then check what happens we it is supposed to drain. If the motor doesn't reverse then the timer may be at fault.

If the motor does reverse but nothing is draining out then I suspect a problem in the soil chamber. The soil chamber is where the food and such is accumulated during the wash cycle. There is a check ball in the chamber.

In drain the check ball should see off the tub and direct the water and debris down the drain. I suspect when you cleaned the unit something got into the soil chamber and is now preventing the check ball for sealing the opening to the tub off. Instead of going down the drain the water may just be entering the tub again.

The soil chamber is very difficult to service even for a technician. You can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Try to confirm the motor is reversing and if any water is coming the end of the drain hose.

You can reply with any additional details or questions for further assistance.

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Fred M -
Sears Technician
September 24, 2011
A:

It cycles perfectly through the "Normal Wash" and you can hear the water drain. You can hear it in the sink also. Then it gets to the next cycle "Light Wash" and pretty much just makes a ticking noise through the entire cycle. The "Rinse" cycle does not completely rinse. It does the same ticking noise and the "Dry" cycle the water is in the bottom of the washer the entire cycle and does not drain. I tested the drain during the "Normal Wash" and it did drain completely. Question about the Float - It is just balancing on the pin. There is no connection other than just floating on the pin. I went to Sears today and looked at a similar model dishwasher and you could not just lift the float up. It was defiantly attached to something under neath. Can you confirm the Float does not attach to anything. I know when I lifted up the Float it pulled apart from something... now it just rests on the pin. I really appreciate your help! Kind Regards! Carrie

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Carrie -
September 27, 2011
A:

On this particular model the float just sits in the standpipe and rests on a lever on the float switch. If you lift the float out just a couple of inches you should hear a "click" from the float switch. From the description of the problem it sounds like the timer is the problem. You don't seem to be getting a water fill in the rinse cycle nor a drain to finish since there is water in the tub in the dry cycle. If you have strong doubts about the float then the float switch can be bypassed if you feel comfortable removing two wires and joining them together with some electrical tape. Be sure the power to the dishwasher is turned off first.

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Fred M -
Sears Technician
September 28, 2011
A:

Ok... here is where I am. I think from our conversation we need to check the check ball in the chamber and the soil chamber because it might be preventing the check ball from sealing the opening to the tub off.... because Instead of going down the drain the water may just be entering the tub again. My boyfriend, Doug, is a master technician with Nissan/ Infinity. He is the next step. I am going to pass along your information and follow up. The motor IS reversing and if any water is draining. Thank you ! Carrie

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Carrie -
October 01, 2011
A:

The soil chanber and check ball can be extremely difficult and frustrating to work on. You can give the boyfriend a try but you may still need to call service to deal with this.

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Fred M -
Sears Technician
October 02, 2011
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