Model #DCR-HC38 SONY Digital Camcorder

  • Cabinet Parts 1
    3 Results
  • Bottom Frame Assy
    3 Results
  • Cabinet Parts 2
    3 Results
  • Cabinet Parts 3
    3 Results
  • Lcd Panel Block
    3 Results
  • Bt-evf Assy
    3 Results
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Question and Answers

Q:

camcorder will not power up

A:

Camcorders do come in handy to capture all those great moments, so it is upsetting that it doesn't turn on.  While you are waiting for an expert to respond, I have attached a helpful link that offers troubleshooting.  The second link is to Sears Partsdirect, a representative may assist in ordering parts.

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Yadira B -
April 16, 2013
A:

Hello Kevin,

 

I'm sorry to hear that your camcorder will not turn on after being dropped and I would like to assist you.  I would start by examining the battery connections to verify that the shock from the drop has not damaged them.  If they are OK, I suggest taking it to an authorized repair center or to your closest Sears Store for a repair.  You are not going to want to attempt this type of repair, the parts are very small and it is extremely delicate work.  It will also be difficult to track down the failure point.

 

Please let me know if you would like any further assistance.

 

Jerry C

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Jerry C -
Sears Technician
April 19, 2013
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