Model #CTB1720ARW MAGIC CHEF Top-Mount Refrigerator

  • Compressor
    3 Results
  • Controls
    3 Results
  • Shelves & Accessories
    3 Results
  • Freezer Compartment
    3 Results
  • Fresh Food Outer Door
    3 Results
  • Fresh Food Inner Door
    3 Results
  • Freezer Outer Door
    3 Results
  • Freezer Inner Door
    3 Results
  • Optional Ice Maker Kit-uki1000axx
    3 Results
  • Wiring Information
    3 Results
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Question and Answers

Q:

Why is water leaking inside the bottom section?

A:

From the description you submitted, this would be a drain problem. It sounds exactly like a drain problem. I'm sending you some pictures and instructions, to access the evaporator and drain tray. When you have access to the drain tray, it will probably be full of ice that you will need to remove. With the ice out you will be able to see the drain hole and it will be frozen closed. Use hot water to clear the hole and you will need to constantly wipe the excess. This process can take awhile. When the water finally does run all the way down to the bottom drain pan, the water leaking inside should stop. If you need more assistance, you can resubmit your question with more details.

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Scott D -
Sears Technician
October 02, 2009
A:

This same problem is happening to our unit. Could you send us the pictures and instructions, to access the evaporator & drain tray too. I'm hoping this solves the problem. Why is this happening??????

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Leo Bennett -
June 10, 2013
A:

Scott - I have the same problem as well. We have several times defrosted the whole system all day and overnight with the door open. The first time it worked for a while but the last time it started dripping again right away. Please send pictures - and any suggestions to keep this clear. Is there a heater for the drain that we need to get? the top section is used as a fridge so I am surprised that it is freezing. Please advise Thanks.

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Dan -
September 15, 2013
A:

Could you please send me the pictures. I am having the same problems and I cannot enlarge the pictures from Scott.

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David -
July 18, 2014
A:

Hello! I am having the same problem with my fridge as well!! I have found that it seems to be plugged in the last part of its journey, as it comes out of the bottom of freezer and through the food section and out the back. It isn't going any further than that! I have been looking for a repair page for the area I need to work in, but cannot find it!! My unit is a Magic Chef, top freezer, model number CTB1720ARW, serial 12133750SS, ver 12. No icemanker! Thanks to ANYONE that has any advice for me!!

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Christian -
July 18, 2014
A:

Please send me the pictures also

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DENNIS -
November 24, 2014
A:

Same problem with model # GAFZ21XXMK00. Please send instructions to clear drain Thank You

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Michael -
January 04, 2015
A:

I need the pictures and instructions, too. Thanks Scott!

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Pam -
October 07, 2015
A:

I am having the same problem with ice sheeting on the bottom of the freezer section. Need pictures and instructions too please.

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Greg -
October 10, 2015
A:

I am having the same problem. Please send pictures. Thank you!

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Ana -
October 18, 2015
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