Model #CAV2004AWW MAGIC CHEF Residential Washers

  • Control Panel
    3 Results
  • Top
    3 Results
  • Cabinet
    3 Results
  • Tub
    3 Results
  • Base
    3 Results
  • Transmission
    3 Results
  • Supplemental Information
    3 Results
  • Wiring Information
    3 Results
  • Transmission (series 22)
    3 Results
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Question and Answers

Q:

which part needs to be replaced ? CAV2004AWW Magic Chef Magic chef laundry

A:

Thank You for choosing Sears PartsDirect.com and being a valued member. It is unfortunate to hear that you are having issues with your washer and I do understand your frustration. Glad to help out. I'm looking at your model number cav2004aww and from the symptoms you described; I suspect that the problem can be with either the belt or the motor. If you have a multimeter you can test the power to the motor. Here is a link for a video that will help with the repair. Just click the blue link above to be taken to the page. I trust this information will help you.

 

Thank you for choosing Sears PartsDirect.com.

 

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact Sears for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Sherman_G_Wallace -
Sears Technician
October 08, 2014
Q:

Top load washer shakes during spin cycle

A:

Having a Washer not run the way it should can be concerning. I have taken the time to research on the issue on the Manage My Life website and have found some useful information that may help you. If you would like to take the time and view as you wait for you expert I have provided a link below. Hope this is useful.

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Priscilla V -
December 16, 2010
A:

Thank you for your question. On this model of Maytag washer there are a couple things that will cause the symptoms you described. First, you need to check the leveling legs jam nut on the front 2 legs. If the jam nut is not tight up against the base the leveling leg will move out of place creating an unlevel condition, usually walking. The rear legs are self leveling, tilt the back of the washer up to reset the self levelers; they will self adjust when you set the washer back down. If the self levelers are stuck, just tap on them while the unit is tilted up to release. Next is the snubber, the snubber is the center structure support resting on the base assembly. If the base has oil, grease, soap or fabric softener on it this will cause out of balance problems. Last is what you suspected, the suspension springs. You can tighten the springs with a wrench to prevent an out of balance condition. Another possibility is a weak floor.

I recommend removing the front panel to access & make the inspections mentioned above. First, disconnect power to the washer. I am sending you complete access instructions in the attachment below. Let us know if you run into any problems.

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biker dave -
Sears Technician
December 17, 2010
A:

Dave, it was the suspension springs. I thank you for your assistance.

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daw6250 -
December 20, 2010
A:

Your welcome and glad to help. Have a great holiday.

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biker dave -
Sears Technician
December 20, 2010
A:

Another problem. After doing six loads of laundry, the problem has returned. I thought we had it taken care of. What would cause the problem to go away and then return. I did not replace or clean the snubber. Should that be the next step?

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daw6250 -
December 20, 2010
A:

Sorry to hear the washer is acting up again. This type of diagnosis is tricky. You need to inspect very closely the mating surfaces of the base & snubber with a good work light. Look for oil or something that will cause friction loss. If the snubber travels too freely you will go out of balance. Another possibility is weak suspension springs. I am sending you some repair tips to help you get close to finding the problem. If the snubber needs to be replaced you have to use a brake tool. There is also a spring tool for new springs. Depending on the age of the unit you may consider pricing new washers at sears.com. Please click on the link below. If you decide to make the repair & run into trouble please get back with us on this. Remember to disconnect power before attempting access. Check your e-mail for the attachment, we are having site problems.

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biker dave -
Sears Technician
December 21, 2010
A:

Where can a brake tool and a spring tool be purchased? Not sure what either item looks like. Can something else be used in their place. What is the proper procedure for replacing the snubber?

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daw6250 -
December 21, 2010
A:

I sent the info to your e-mail because we are having site problems. thank you, bd

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biker dave -
Sears Technician
December 21, 2010
A:

I have received nothing from you in an e-mail. It just refers me back to this page. I need to know what the tools look like so I can purchase them to get this job done..or to see if I need to buy a new machine. Any help is greatly appreciated.

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daw6250 -
December 21, 2010
A:

I sent it to; dawilliamsljs@yahoo.com hope this is the right e-mail address for you.

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biker dave -
Sears Technician
December 21, 2010
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