Model #C920 GPX Misc Audio

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Question and Answers

Q:

LG VU C920 - trouble uploading photos from phone to PC

A:

Good morning... I can understand how confusing this subject can be. I found a link that was posted on a similar question. What's important to keep in mind is that an expert on this topic will be reviewing your question shortly. They should respond back to you within the next two business days if not much sooner. I hope you're able to resolve this quickly and have a nice week end.

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Henry -
November 16, 2012
A:

Hello Diane,

I'm sorry to hear that you are having difficulties with your phone and I would like to assist you. To transfer the data from the phone to the computer without the USB cable that you have ordered, the best method would be to use your card reader and insert the removable data storage card from your phone into the multi reader on your computer and then copy the files. You will need to view the photos that are on your phone and make sure that they are stored on the removable media card, versus in the phone's built in memory.

It is very unlikely that the amount of photos or other data is affecting your battery life. The data is simply just data; it just sits there and does not cause the phone to use any extra energy. This model of phone started production in '08 and the battery is likely to be at the end of it's life after 4-5 years. That is actually pretty good, many batteries start to deteriorate after two years with normal use. If you want to continue to use this phone, it would be a better idea to replace the battery. Sears.com is a direct link to a replacement battery.

If you have replaced the battery already and are still having issues, please reply and we can look at the possibility of an application still running in the background, causing the phone to use excessive power. Please let me know if you have any other details too. In the meantime, here is a link to download the owner's manual.

Jerry C

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Jerry C -
Sears Technician
November 19, 2012
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