Model #C2S980SEM1SS GE Range, Electric/Gas

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Question and Answers

Q:

Knob substitution C2S980SEM1SS Ge Dual fuel range

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

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Marc -
July 01, 2013
A:

Hello glad to help.  Thank You for choosing Sears PartsDirect.com


I am sorry and do understand your frustration when replacing  the knobs and you weren't happy.   I have the original knobs which will show you.  I do have universal knobs that are supposed to work also that comes in a package deal.   The knobs do have an updated number for the original by the model but should be exact knobs and be very well, so sorry to hear you have had trouble.

http://www.searspartsdirect.com/partsdirect/part-number/WB03K10242/0022/364?pathTaken=directMatch&filterPart=&pop=flush&prst=0&shdPart=WB03K10242&sid=MMLxexpertmerch

http://www.searspartsdirect.com/partsdirect/part-number/WB03K10239/0022/364?pathTaken=directMatch&filterPart=&pop=flush&prst=0&shdPart=WB03K10239&sid=MMLxexpertmerch

http://www.searspartsdirect.com/partsdirect/part-number/WB03K10266/0022/364&pathTaken=partSearch&blt=14&prst=0&shdPart=WB03K10266?sid=MMLxexpertmerch

http://www.searspartsdirect.com/partsdirect/part-number/PM03X10001/0022/364?pathTaken=directMatch&filterPart=&pop=flush&prst=0&shdPart=PM03X10001&sid=MMLxexpertmerch

If you have further questions please let me know.
Thanks for choosing Sears PartsDirect.com

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Larry L -
Sears Technician
July 01, 2013
A:

I found the part, with the note about the part substitution. My question, which has yet to be addressed, is whether or not these are still the plastic knobs that crack so easily? We were terribly disappointed when we discovered our premium stove had cruddy plastic knobs the first time, then replaced them, and a year or so later, the plastic posts have all cracked around the metal sleeve insert, so the knobs just rotate in place without turning anything on or off. Sometimes the gas gets left on a bit as a result. Dangerous! Are these sturdier knobs? Are they still prone to the same problem?

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Tim -
July 01, 2013
A:

Hello glad to help.  Thank You for choosing Sears PartsDirect.com

I am sorry and do understand your frustration when I didn't answer the question to help out the first time.   Sorry you had to write back.

I double checked.  They are substituted knobs but guaranteed to be the exact ones to fit this model.   I saw pictures of the knobs and they look just like the original knobs.   They are improved knobs.   I have no way of looking the knobs up to see what the improvements are.   If you order and have any problems what so ever.  Contact us in Customer Care 1-800-366-7278,  or even call them first to verify.   We know this is the knobs to order per this model.   Customer Care gives 90 day policy to return parts if there is any dissatisfaction before they are installed.

If you have further questions please let me know.
Thanks for choosing Sears PartsDirect.com

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Larry L -
Sears Technician
July 02, 2013
A:

At those prices, I could have new metal stems machined and mount them to the old knobs and not have to worry about having to order another set of knobs, unless I'm able to verify that the problem has been fixed. Who CAN tell me about that actual current knob? $30-60 a knob for a cheap piece of plastic that is just a temporary solution is not acceptable. If they can be guaranteed to last for years, that is one thing. 90 days is not sufficient. These knobs should not be breaking.

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Tim -
July 02, 2013
A:

Yes I completely understand your frustration about the price. We do price match our parts, but you would have to call 1804MYHOME for the options. Manage my life does not have access to those prices. If you call we will be able to assist you. Thank you for your question. Have a great day.

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Natasha12 -
Sears Technician
August 23, 2013
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Q:

Will the electrode harness have 5 wires, the image shows 4?

A:

The image shows 4 wires but it should come with 5 wires as needed. The images are not always precise, however the part number WB18K10046 should be a 5 wire high voltage harness.

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Joey S -
Sears Technician
June 11, 2009

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