Model #ASD2627KEW AMANA Side-by-Side Refrigerator

  • Refrigerator Door
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  • Freezer Door
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  • Fz Door And Facade
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  • Hinges
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  • Elec Control And Toe Grille
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  • Deli And Ref Shelf
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  • Crisper Assy
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  • Fz Shelf
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  • Evap Fan Assy And Controls
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  • Evaporator Assy And Rollers
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  • Lights And Ice Maker
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  • Compressor
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  • Cabinet Back
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  • Ice Maker
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  • Ice Bucket Assy
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  • Supplemental Information
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  • Wiring Information
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  • Handles And Trim (asd2627keb/w)
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Question and Answers

Q:

I have a side by side Amana refridgerator...ASD2627KEW is the model number..We changed the water filter and the water still comes out really really slow...

A:

Owners manuals are great to have when it comes to replacing parts on appliances. ManageMyLfe.com is a great place to find your owner's manual and installation guides for appliances. I did some research and found the owner�s manual. I have attached the link below. Your expert will follow up and verify this information shortly. If you are having a specific problem please submit your question on the existing tread. Just log back into the website. Go to your profile and find your question you asked and then click on join the conversation and provide that information. This will speed up the process for you and save you some time.

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Dezeray -
February 11, 2013
A:

Hi,

Thank you for your question. It is concerning when your appliance needs to be serviced.

Yes, I would check the water supply to the refrigerator using a cup to catch the water in.  I would also remove the lower rear panel behind the refrigerator and check the water valve outputs to the dispenser and the icemaker.  Use cup or pan to catch the water.   That way you could isolate the valve and the water supply.  If you have a bypass cap use it to see if the water pressure returns to normal.  i

Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using ManageMyLife.com.

Bill

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Bill__W -
Sears Technician
February 11, 2013
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Q:

Refrigerator automatically defrosts.

A:

Your question is interesting in that I would expect that the defrost would work daily. Does your unit have any ice build up? I have done some research and found a link with a person that has the same model number as you with a different perspective. You might consider elaborating a little more on the details. Review this link while waiting for an expert response, though he/she may need a little more information.

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Henry -
August 07, 2012
A:

Thanks for the link to the other article. I did read that one already. I have never looked at the compressor to see if it was frozen or not when I have has these problems. The first two times that my refrig defrosted I figured out it was because the temperature setting was lowered or raised by more than one setting. I didnt know the refrig would go into automatic defrost if the settings were changed by more than one lvl within 24hrs. I read the manual and thought I had found the problem. But the most recent defrost was not because of that happening. I came home from a 3 day golf trip and put some food in the freezer. And then the next day I came home from work I found that my ice was melting and the entire refrig was warm. I lowered both the refrig and freezer down until I saw dashes in the led display. I then unplugged the refrig for a few minutes and then plugged it back in. As of this morning the refrig is still not working. There is no indication of the freezer or the refrig chilling. Both sides are still warm. I am a single guy that doesnt usually have much in the freezer and or the refrig. But I keep both sides pretty cold for my beer. Both are usually set around 6 for the temp ssettings. This is the first time that the refrig has not come back on after 24 hours.

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Todd -
August 08, 2012
A:

Thank you for your question. I'm sorry you are having this problem with your fridge. Based, on the information listed, if it will not run at all now, this will lead to a defective control board. When you disconnected the power and then reconnected, it, this procedure should have reset the board and if the unit still won't run, it further leads to the board. To make sure you get the correct board, the complete serial number will be needed. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
August 09, 2012
A:

Thanks for the response Scott...I will get the serial number tonight after work.

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Todd -
August 09, 2012
A:

Serial number: 50085386LX

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Todd -
August 09, 2012
A:

Todd, thank you for the serial number. The control board for this model is # 67006740. It's available at Sears refrigerator parts.

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Scott D -
Sears Technician
August 10, 2012
A:

Thanks Scott, the refrigerator started working last night. I unplugged it again but waited a couple of hours before I plugged it back in. As soon as I plugged it in I heard the compressor kick on and I knew it was working again.

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Todd -
August 10, 2012
A:

Todd, I'm glad it started working again. I would recommend keeping a close watch on it however for a few days. If it stops again and if there is no error code, the board will need to be replaced.

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Scott D -
Sears Technician
August 10, 2012
A:

Hey Scott, well refrigerator started acting up again. It has shut off twice now within 10 days. I woke up this morning and there was water on my floor, at the bottom of my refrigerator. I dumped what was left of my ice, emptied what little food I had in there and left for work. Leaving the refrigerator plugged in. I came home and it still was not working. So I unplugged it and waited a couple of minutes and then plugged it back in. It does not seem to be getting cold but the water dispenser works, the lights, the ice dispenser motor and the LED display shows a "5" for both the freezer and the refrigerator. Do you still suggest that I replace the control board?

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Todd -
October 09, 2012
A:

I removed the bottom cover for the fan and the compressor to clean it and to just look around. After I cleaned some dust off of the cover I felt the compressor and it was really hot. I think I might have found the culprit to my problem.

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Todd -
October 09, 2012
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Q:

Defroster not working on 4-year old Amana (made by Maytag) side-by-side refrigerator Mod ASD2627KEW

A:

I can appreciate you doing the repair on your Amana refrigerator and managemylife.com is here to assist you in any way. Hope these links I provided give you a better idea as to what is going on with the defrost and if this is a repair you will continue to do yourself. An expert will be with you shortly.

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Anna T -
March 14, 2012
A:

Thank you for your question. I'm sorry you are having this problem with your refrigerator. I'm attaching a wiring diagram and also the information to manually advance this refrigerator into a defrost cycle. Once in the defrost cycle, if you can hear a sizzling sound in the freezer after a few minutes or see a red glow, it means the heating element is working. This would indicate the control # 12868513 is not advancing and will need to be replaced. If the control does not advance into the defrost cycle, it would also need to be replaced. If it does go into the defrost cycle but nothing happens, then some voltage and resistance checks will need to be made. A technician may be needed to make these checks. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
March 15, 2012
A:

Your information has been very helpful in understanding the operation. I will have to take care of some other business today before I can get back to checking the defrost cycle. One quick question: the directions mention a "defrost thermostat" but I don't see this on the diagram. Is this part of the electronic control unit? Thanks again. I may have more questions after I get a chance to check the defrost cycle.

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Bob -
March 15, 2012
A:

Bob, the defrost thermostat is connected to the top of the evaporator. It's located on the wiring diagram directly across from the compressor. It's the small circle with the contact in the center. It says Def Term above it. I hope this helps you.

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Scott D -
Sears Technician
March 15, 2012
A:

Scott, Thank you for the help. I did run the manual defrost cycle and the defroster did work so I assume the control board is the problem. What would cause this to fail? Is this a common problem? I am interested more in this because we had the same problem with the Frigidaire (22 years old) that the Amana replaced. I had some other minor issues with the Frigedaire besides the defrost and I never explored the idea of repairing it as I have with this one, which is only 4 years old. It is disheartening to have the same problem occur on two successive refrigerators from different manufacturers. In regard to the current situation, would you see any problem with simply running the manual defrost cycle on a regular basis to save having to replace the control board right away? Thanks again. I really appreciate the help.

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Bob -
March 16, 2012
A:

Bob, if the defrost heater worked and if the unit is working ok, there is no way to tell what caused the board to fail. The board may have just failed on it's own. If you can keep up with defrosting it manually, it will be ok but I would not recommend using it like this very long.

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Scott D -
Sears Technician
March 19, 2012
A:

Scott: Well, just when I thought things had improved, such is not the case. While the forced defrost worked the first time, it has not done so since. I have tried several times over the weekend to put it into the forced defrost cycle with no luck. Nothing happens. Everything shuts down for about 5 minutes and then the frig resumes normal operation. To my surprise, the day after I forced it sucessfully the first time I happened to be sitting in the quiet kitchen when I could tell from sounds coming from the frig, that it was going into the automatic defrost on its own. The heater did come on and it started to defrost but this only lasted about a minute and then it quit without having any real affect. Since then I have not been able to force the defrost. Still the board? Or any other component likely to be at fault?

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Bob -
March 19, 2012
A:

Bob, this latest information would lead to a defective board. However, if the defrost thermostat is open, it could cause this problem also and it will not go into the defrost cycle. If you would like to have a technician check it first, you can call 1-800-469-4663 to schedule a tech to come out. I hope this will help you. If you would like more assistance, I will be glad to assist you further.

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Scott D -
Sears Technician
March 19, 2012
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