Model #ART6610E-P1142674NE AMANA Free Standing, Electric

  • Cabinet
    3 Results
  • Cavity
    3 Results
  • Main Top
    3 Results
  • Backguard
    3 Results
  • Oven Door
    3 Results
  • Storage Drawer
    3 Results
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Question and Answers

Q:

Electric glass top element not working

A:

The element not working after being replaced is concerning. I did some research on your model number but was not able to find a solution. Your expert will be able to help answer your question. It may take two business days for your expert to respond. I added a link below to Sears Home Services in case you would like to take that route. I do hope that everything works out on the oven.

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Marc -
January 15, 2013
A:

Thank you for responding.

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Tim -
January 15, 2013
A:

You could have a problem with the thermal limiter on that element (circled in red on the wiring diagram in the first image below). The second image shows testing information for the thermal limiter, the elements and the burner switch. I also provided a detailed wiring diagram in the second image. That information may help you determine the cause of this failure. Note: Be sure that you unplug the range when accessing internal components. Your details indicate that you have been checking live voltage. Use extreme caution when checking that live voltage. Wear electrical safety gloves and safety goggles when checking the live voltage. Unplug the range as soon as live testing is completed .

If you need more help, reply with additional details including which large burner that you are having trouble with.

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Lyle W -
Sears Technician
January 17, 2013
A:

Here are the images.

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Lyle W -
Sears Technician
January 17, 2013
A:

Lyle, thank you so much for responding. I was getting pressure from my wife so I scheduled a tech to come look at it today, he was dumb founded with this problem too. He called his support line which told him to check the thermal limiter switch on the element to see if the number/letter (1a,1b, 2a,2b) where in the same position as the old one. We looked and the new element thermal limiter switch had two of the wires flopped in different positions, once we flipped those two wires it worked. Unfortunately that was the only thing I didn't think of, the that was a $75 learning experience for the service call but could have been worse. Tim

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Tim -
January 17, 2013
A:

Thanks for letting us know what you found Tim. That can help other readers that face the same problem. We are glad to hear that the range is working again.

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Lyle W -
Sears Technician
January 17, 2013
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