Model #A4425GDTAWW AMERICANA (GE) Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Freezer Shelves
    3 Results
  • Ice Maker & Dispenser
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Shelves
    3 Results
  • Sealed System & Mother Board
    3 Results
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Question and Answers

Q:

I can't figure out what filter to use for the water dispenser. A4425GDTAWW Americana (ge) Refrigerator t series

A:

Thank you for choosing Searspartsdirect.com and being a valued member. I can certainly assist you in locating the filter for your refrigerator.  

After looking at the diagram I did not see a filter located in this model. The filter is not equipped in the model you have provided. You can add a bypass filter on the back of the unit if you wanted to filter the water. 

If there is suppose to be a filter it would be located in the fresh food section on the first shelf all the way in the back or in the lower panel grill. 

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

 

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Natasha12 -
Sears Technician
May 19, 2015
Q:

Refrigerator is not cooling A4425GDTAWW Americana (ge) Refrigerator t series

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your refrigerator. Upon researching model A4425GDTAWW; if the freezer side is cooling ok but the refrigerator side is not cooling how it should, then may need to replace the damper. The damper allows the cold air from the freezer to go into the refrigerator section, so when it fails very little cold air will be transferred if any causing the refrigerator section to get warm. If the both sides are affected then I recommend making sure both fans are running if one of the fans motor is not working then that motor  may need to be replaced. I have posted a link of the damper to view the link click here.

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
March 23, 2015
Q:

Bought new Ice Maker from you - not working A4425GDTAWW

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com. 

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Natasha12 -
Sears Technician
May 13, 2014
Q:

Ice maker not working A4425GDTAWW Americana (ge) Refrigerator t series

A:

Thank you for your question. I can understand how this situation can be frustrating. I suggest to install a new water filter. Then purge three gallons of water from the water dispenser in the door. This will eliminate any air pockets and will allow the water to flow at a steady flow.

More questions please reply to this post.

Thank you for choosing Manage My Life.

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dtova00 -
Sears Technician
September 04, 2013
Q:

The water dispenser does not stop running. flooding and creating ice flows in the freezer compartment and A4425GDTAWW Americana (ge) Refrigerator t series

A:

Thank you for your question. A water dispenser that will not shut off would be a major concern. This sounds like a stuck water valve solenoid.  The water valve should be replaced, part #WR57X10050.  You can order at Sears Parts Direct .  If further help is needed, please reply.  Thank you for using Manage My Life.

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Barbara H. -
Sears Technician
August 15, 2013
Q:

water dispenser quit working

A:

I know frustrating it might be to not receive fresh water. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links provided assist you.

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Jackie S -
November 28, 2011
A:

Thank you for your question. I know it's disappointing when the water dispenser stops working. The water dispenser can stop working for several reasons. First, press the lever slowly and listen for a clicking sound. If you do not hear this sound it could be a defective switch or the actuator is not making contact with the switch.

If you do hear this sound and then also hear a humming sound from the back, it means the valve is being energized but is not opening. In this case, the valve # WR57X10050 will need to be replaced.

If nothing happens, it could be a defective board. Some voltage checks would need to be made. A technician may be needed to make these checks. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
November 30, 2011
A:

Thank you for the help. Sorry for staying away from this conversation for so long. We've kind of gotten used to no water.:) I tried the listening tests advised by Scott and I hear a clicking sound in the freezer door behind the lever and also a clicking sound from behind the refrigerator but no humming. Does this mean a defective solenoid valve or is it the board?

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James -
March 16, 2013
A:

James, based on this latest information, the clicking sound behind the refrigerator would be from the control board. This will usually indicate the board # WR55X10552 has failed. To determine for sure if the board or valve has failed, you can remove the cover to the control board and locate the J7 connection pin 3, which will be a yellow wire. Be sure to disconnect the power first. Now locate the brown wire on J-11 and connect these wires or use a jumper to connect these wires. Reconnect the power and if the water flows, the board will need to be replaced. If no water flows the water valve # WR57X10050 will need to be replaced. I hope this will help you.

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Scott D -
Sears Technician
March 18, 2013
A:

Scott, Thanks! I'll give it a try.

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James -
March 24, 2013
A:

James, thank you for using Manage My Life.

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Scott D -
Sears Technician
March 25, 2013
A:

After considering giving this repair a try myself, I (my wife) called a repairman. He told us the problem was a defect in the freezer door that causes the water tube to freeze. After leaving the freezer door open for about an hour the water dispenser started working. After about a half a day it froze up and quit working again. According to the repairman I am not the only one with this problem. Is there some sort of kit, or' work-around', that can be installed to prevent this freezing? Maybe even a recall? Thanks, James

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James -
April 07, 2013
A:

James, I'm glad you found the problem. Unfortunately, there is no recall or kit for this. Before replacing the door, check the temperature in the freezer. If it gets excessively cold (below zero degrees) it's possible this type of problem could occur. To check the temperature, place a thermometer between some packages. If the temperature is too cold, adjust the controls to a warmer setting and it may solve this problem. I hope this will help you.

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Scott D -
Sears Technician
April 08, 2013
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