Model #99701 KENMORE ELITE Dehumidifier

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Question and Answers

Q:

Kenmore dehumidifier won't turn on.

A:

I understand that your dehumidifier will not turn on. I have taken some time to research your question here on the Manage My Life website and I noticed that someone else had asked a similar question with a posted response from an expert. I attached the link below if you are interested in viewing. I hope the link that I provided is helpful.

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Alina F. -
May 13, 2011
A:

I suspect the fuse has blown. To verify this will require checking 120 volts across the transformer. If there is no voltage then the fuse on the board is bad.

The main control board 6871A10141B can be obtained from the following link: Sears PartsDirect for about $12 dollars.

Remember to unplug the unit first before accessing the control.

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Fred M -
Sears Technician
May 15, 2011
A:

Are you saying there is a fuse in the dehumidifier? I do not know how to check for voltage; do I need to buy an instrument that will do this? Or, are you referring to the circut breaker box for my house? The number you sent in your email does not match any parts number printed in my Repair Parts List that came with the dehumidifier. I will check the link you sent for more information there, also. Thank you.

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Margaret -
May 16, 2011
A:

The fuse is part of the 6871A10141B control board and it would be worth a shot to replace and see if it fixes the problem.

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Fred M -
Sears Technician
May 17, 2011
A:

I understand now. Thank you so much for your help...I will definitely your recommendation.

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Margaret -
May 17, 2011
A:

I have a 50501012 kenmore dehumidifier button would not turn unit off i unplugged unit and plugged back in now nothing will work no lights. I took bucket ou checked filter all good. even plugged into a different socket

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Anonymous -
July 18, 2013
A:

I am not able to find any information on the 50501012 model number. Most dehumidifiers would start with a 253. I can likely help you with this problem but first please double check the model number and reply below with any changes if any.

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Fred M -
Sears Technician
July 22, 2013
A:

I have the Kenmore 99701 dehumidifier that I turned off. Now it will not turn back on when pressing the power button. It did come on briefly for a second and then shut back off. I have checked all connections and they are good. I have heard it "beep" once or twice, I thought it may be overheated but it has only been running for 15 hours. Once powered back can I leave it running continuously for weeks at a time? Thanks

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DONNA -
August 27, 2013
A:

You can leave it running until the bucket becomes full of water. The image below contains error codes you might see when something is wrong. You can add a drain hose to eliminate the need to empty the bucket.

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Fred M -
Sears Technician
August 28, 2013
A:

I have a similar problem with the dehumidifier not turning on. It worked perfectly before. The unit is pristine and has not been used for more than 50 hours. The fuse on the pc board was checked and is ok. The unit makes one short "beep" sound 3 seconds after first being plugged in. I can see that you added an error codes chart above but the image is not readable. Can you re-submit? Is there an error codes chart for the "beeps"? There are no lights or any indications from the control panel that the unit is on. Touching any part of the control board is not responsive. Any ideas? ...much appreciated.

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Igor -
October 18, 2015
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Q:

My Kenmore Elite Dehumidifier model 42-99701 runs but does not collect water 99701 Kenmore Elite Dehumidifier

A:

Thank you for your question. I'm sorry you are having this problem with the dehumidifier and I can understand your concern. If the compressor is running but no water is being removed and the evaporator is not getting cold, it will lead to a sealed system problem. A technician will need to make this type of check and repair. A sealed system repair can be quite expensive and depending on the type of problem found, it may not be an economical repair. I'm listing a site you can access, to locate the nearest repair center. Here is a link that will provide the nearest drop-off locations: Sears Home Services. If you would like more assistance, reply to this thread and I will assist you further.  

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Scott D -
Sears Technician
October 16, 2013
Q:

Kenmore dehumidifier not working

A:

I am sorry that you are having some difficulties with your dehumidifier and I will be happy to help. I did some research and I was able to find a link that will provide you with some good information. Click here for the link. I hope this helps with your research while you wait for your expert response.

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Joseph P. -
July 10, 2013
A:

Thank you for contacting ManageMyLife.com regarding the E0 error code being displayed by your Kenmore dehumidifier. I know it can be frustrating when it will not operate properly. I'm happy to help you today.

The E0 error code indicates an issue with the temperature sensor. However, it may be an issue with the control board. Parts can be purchased from Sears PartsDirect. If you do not feel comfortable repairing this issue yourself, the following link with provide you with the nearest drop-off locations to bring the unit in for service. Sears Home Services.

I really hope this information helps you today. Thank you for using ManageMyLife.com.

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Korinna S -
Sears Technician
July 11, 2013
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