Model #9710 PEERLESS Faucet

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Question and Answers

Q:

Model NE58F971OWS Samsung Oven NE58F9710WSAA0000 Samsung Electric range

Q:

cooktop glass NE58F9710WSAA0000 Samsung Electric range

A:

Thanks for the inquiry and for being a valued member.

The cooktops can be tricky to replace, mainly because of the disassembly involved. I would rate it on a scale of difficulty of 6 out of 10. 

Before removing the cooktop, the control panel must first be removed. The cooktop is fastened to the body side extensions with two (2) screws. Remove the 2 screws and slide the cooktop assembly forward. Lift the cooktop off.

CONTROL PANEL REMOVAL

The control panel contains the ERC and infinite switches.

To service:

Remove faceplate (reference section on control panel assembly).

Remove screws (from bottom) securing control panel to vent trim.

Remove steel control panel insert by removing 4 screws.

Detach from main harness by unplugging the two 15-pin connector blocks.

Remove 5 screws securing the control panel to the maintop assembly.

Control panel can now be removed.

CONTROL PANEL ASSEMBLY

Removing Faceplate

Turn the power off to the unit.

Remove all knobs.

Unscrew all faceplate retainers while holding the faceplate against the control trim. The retainers must only be hand tightened.

Faceplate can now be removed.

If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-469-4663, or click here to be directed to the page to set up service.

I hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business.  

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Jeff Wallace Sr -
Sears Technician
November 01, 2014
Q:

f14 error code for oven model 790

A:

Having a properly working oven is very important. The error codes can be frustrating. I found some information for you that I am really hoping will be able to help you out. Please click here:[F14 Error Code]. Your expert will also help answer your question. It may take two business days for your expert to reply. I do hope that everything works out on the oven.

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Marc -
April 26, 2013
A:

Thanks for contacting manage my life about your range/oven, I will be glad to assist you. Because you have not included a complete model number I can only provide a general answer. On some model this code F14 indicates a connection problem between the UIB and the Glass touch panel. Detailed testing is required to determine exact cause and diagnose the correct part that will need replacing if any. If you need additional details reply with a complete model number off the product and I will be able to better assist, however the answer may be the same depending on model. I recommend calling for an experienced technician come inspect the product and diagnose the problem.  If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services. Ron H.

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Ron H -
Sears Technician
April 27, 2013
A:

it is a Kenmore elite electric range model 790

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spike -
April 27, 2013
A:

Hello Spike, 790 is only part of the model number, there are several more numbers listed after the 790 on the model number plate. The complete model number would be needed. Ron H.

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Ron H -
Sears Technician
April 29, 2013
A:

model 790.9710 serial no vf13163168

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spike -
April 30, 2013
A:

Hello Spike, the data I sent applies . here is more information you will need. Ron H.

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Ron H -
Sears Technician
April 30, 2013
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