Model #96B EUREKA Vacuum, Upright

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I have a magic chef double wall oven model#96B-4CLX 96B-4CLX


Thanks for the inquiry and for being a valued member.

I am sorry to hear that the upper oven is no longer heating. I know how concerning that is to have happen.

Unfortunately, the model number you've provided is not recognized in our system, so I don't have any of the specifics for the unit. I would recommend checking both bake and broil in the oven. If one works and the other doesn't, I would check the heat components (heating element for electric, glow bar igniter for gas) and make sure they are not visually damaged. If neither bake nor broil work, it's likely an electronic control or wiring issue. The electronic control provides the power to the oven for heating. Unless you have extensive experience testing electrical components, we would recommend having a service technician assist with the diagnosis.

If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-469-4663, or click here to be directed to the page to set up service.

I hope this helps and thanks for using We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
December 22, 2014