Model #9285 SEARS Projector

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Question and Answers

Q:

I have a Kenmore electric range; model 920/9285*. The oven and broiler not heating up. No error codes

A:

Having a Oven not working can be rather disappointing as well quite a concern. I have taken the time to research the Manage My Life website and have found some useful information in regards to your issue. While you are waiting for an expert to reply I have attached a few links below if you would like to take the time to view. Hope the information provided is found useful.

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Priscilla V -
January 21, 2011
A:

I cannot be sure which model you have according to the numbers that you provided. I suspect that you have a model 790.9285 . . . range. This answer is based on that model:

Since the electronic oven control board is getting power, your most likely failure is that control board. There is a possibility that you have a wiring failure.

When you set the oven to bake or broil, you should hear a faint "click" from the control board as it closes a relay and applies the L1 leg of voltage to the element. If you do not hear the faint click, then it is even more likely that you will need to replace that control board. If you do hear the click, then I recommend that you unplug the range and check the wiring connections on the back of that control board. You can access the control board by removing the upper back panel. The wiring diagram for your range is shown in the image below. Make sure that the yellow and blue wires are properly connected. Check the control board for burned spots or damage. If the control board is apparently damaged then it will need to be replaced. If you are able to find a wiring connection problem, then replacing the loose wires may correct your problem. It is rare for both the broil and bake elements to fail at the same time.

You can order parts from the Sears PartsDirect website.

NOTE: This range should normally be on a dedicated circuit. Refer to your installation guide regarding the electrical supply. Running it on the same circuit as the well pump could cause problems. You could be pulling down the voltage supplied to the control board. Low voltage can damage the control board.

I hope that this information helps.

If you need more assistance, reply with additional details and the full model number of your Kenmore range.

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Lyle W -
Sears Technician
January 23, 2011
A:

Thank you both for replying and your information. My model number is the 790 9285 as you have correctly guessed Lyle, the previous owners have erroneously marked the back of the stove with the wrong numbers and of course they removed the paperwork from the plastic bag on the back of the stove. I did find the original owner's manual searching through paperwork they had left behind and have confirmed the model number. When setting the stove you can hear the click and both the OVEN and PREHEAT lights come on; but the oven element never heats up. Same with the broiler settings, you can set to high or low, hear the click; yet the element never gets hot either no matter how long you wait. I have removed both panels from the back of the stove, checked all wiring connections and wiring for any issues and found none. I also checked the Control Board for any signs of damage and found none. The only issue I observed is that the ceramic that holds the heat probe is scorched; however the connections show no sign of damage and the probe itself is tight in the block and also shows no signs of damage. As for the stove and the well being on the same breaker ( double throw ) it was wired up this way when the modular was made and has worked all this time with no issues since we have purchased the home. I have called for service as I am totally baffled as to what the problem is; like I said, no error codes are presented on the stove panel to check. thanks guys, much appreciated. I'll post back what the service tech finds.

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n01n0sm3 -
January 24, 2011
A:

Just wondering what the problem was with your oven? The reason I ask is because I have the same model and exactly the same problem as you described. I also looked at the back panel and found nothing that appeared to be wrong with it.

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Brian -
July 17, 2012
A:

Hello Brian. Maybe n01n0sm3 is still following the thread and will post a result of that service call. If not, then it is likely that the clock control board in the console. If the top burners are also not heating, then I recommend that you check the house circuit breakers for fuses. A voltage supply problem would prevent all elements (including the stove top burners) from heating.

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Lyle W -
Sears Technician
July 17, 2012
A:

Thank you for your response. The top burners are working and everything else works except the oven and broiler. When you turn on the oven and set the temp you can hear the click like it is turning on but they never heat up. I have checked all the wiring in the back as well as the circuit board and everything looks good. When it quit working there was never a error code given.

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Brian -
July 18, 2012
A:

That click that you are hearing is apparently the control board closing the relay (or trying to close the relay) to apply voltage through the yellow or blue wire to the appropriate element. I recommend that you UNPLUG the range and check the wiring connections between the electronic oven control board in the console and the bake and broil elements. If the wiring connections are okay, the next step that a technician would take would be to check the voltage being applied to the elements. NOTE: You should only check that live voltage if you are completely confident in your technical ability to safely measure it. Wear electrical safety gloves and safety goggles when checking that live voltage. The L2 leg of voltage is constantly applied to those elements through the red wire as shown in the wiring diagram posted above. Use extreme caution when checking that live voltage. Unplug the range as soon as live testing is completed. If the elements are getting the L1 leg of voltage from the control board and the L2 voltage constantly then you could have bad elements. It is unusual for a bake and broil element to go bad at the same time. You can check the continuity through those elements using a volt/ohm meter if necessary (with the range UNPLUGGED). The elements should measure between 10 and 40 ohms of resistance. If they are electrically "open" then they will need to be replaced. If the elements are not getting that L1 leg of voltage from the control board, then that clock control board will need to be replaced. I hope that this additional information helps. If you need more assistance, reply with additional details.

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Lyle W -
Sears Technician
July 18, 2012
See more answers
Q:

Why did Kenmore electric range stop with a spark, reset the circuit breaker now it shows F1 code, model number 9285?

A:

Core Issue: Why did Kenmore electric range stop with a spark, reset the circuit breaker now it shows F1 code, model number 9285?

Solution: Generally, F1 display implies the electronic oven control itself has detected an internal malfunction.

  1. Shorted keypad.
  2. Control's Internal checksum may have become corrupted.
  3. Control has sensed a potential runaway oven condition. Control may have shorted relay, RTD sensor probe may have gone bad.

Suggested Corrective Action;

  1. Replace EOC.
  2. Disconnect power, wait 30 seconds and reapply power. If fault returns upon power-up, replace EOC.
  3. Check RTD sensor probe and replace if necessary.

Note: General information, please contact a service technician if problem persists. Sears Repair Service 1-800-469-4663.

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Thomas C. - Personal Solutions Manager -
Sears Technician
November 12, 2009