Model #917388850 CRAFTSMAN Walk Behind Lawnmower, Gas

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Question and Answers

Q:

my mower will start but unless you keep pushing the primer button it cuts right off what could that be

A:

I know how disappointing it is when your unable to maintenance your lawn due to your mower not working properly. I was able to find a couple links that include great information for the issue your experiencing with your lawn mower. I attached the links below. I hope this helps.

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Jackie S -
April 29, 2012
A:

Thank you for your question.

Usually when the mower starts and stalls, right away it has a dirty carburetor. First, make sure the fuel is no older than 5 weeks old. I would think the fuel is fresh this late in the mowing season. Next check the air filter. If the air filter is plugged the mower may not run. If the air filter is clean and the fuel is fresh, I recommend cleaning the carburetor.

To clean the carburetor you have to remove the spark plug wire and tip the mower on to its side. Make sure the oil fill tube is towards the ground. Then remove the float bowl nut on the bottom of the carburetor. Some fuel will leak out so do this in a well-ventilated area. Remove the float bowl, clean it with carburetor cleaner, and dry it. Do not get carburetor cleaner on the rubber gasket. The cleaner will expand the rubber and renders it useless. Next, put the straw on the spray nozzle of the carburetor cleaner. Spray the cleaner in to the holes where the float bowl nut came from. These are the fuel pick up tubes. Once those are flushed, clean the holes on the float bowl nut. I recommend cleaning the holes with bread tie wire and carburetor cleaner. Then assemble the carburetor.

Tip the mower back up right and test the operation. If the engine does the same starting and stalling, I recommend replacing the carburetor.

I had a customer send me a link to video he found that shows how to clean the carburetor. The engine is not exactly the same as yours but it will give you a general idea. Here is a link to that video

I hope this is helpful.

If you need further assistance, please reply with more details below.

Here is a link to order any parts you need. Sears Parts Direct .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
May 01, 2012
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Q:

I need a new grass catcher for my craftsman 917.38850 gas mower but need imformation how to order and price

A:

Searspartsdirect.com is agreat web page where you can order that new grass catcher. There are Sears associates that will be happy to help you. I have attached the link below. I hope this assist you until your expert can respond

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James -
January 08, 2011
A:

If you just need the bag part for the catcher, you can go HERE and order part number 176232. If you need the frame as well as the bag part, you will need part number 88614 along with the bag. Both parts can be ordered from the link I provided.

Thank you for using Manage My Life!

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XX Wade_ -
Sears Technician
January 10, 2011
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Q:

How to install pulley on Craftsman lawmower 917.388850 so pull cord will retract?

A:

I understand your Pulley on your Craftsman Lawn Mower is not retracting correctly and you would like some advice. I found a question on Manage My Life under the Answer button that is similar to the one you asked. I think this question will give you some helpful suggestion, while your waiting on an expert answer. I attached the link below, I hope this helps!!!!!!!!!

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Raquel F -
October 02, 2010
A:

Before you put the rope into the pulley, you have to wind the pulley up. If you have the starter in your hand look at it as you would if it was mounted. Then hold the starter housing and spin the pulley to your right. You will notice tension as you do this. Spin it until it gets really hard to turn or until it won't turn anymore. But be careful not to force it. Once you have it "wound up" you can put the new line in and then release it gently and the pulley will start to unwind all the tension you put on it. This should pull the line in and wind it around the pulley.

Thank you for using Manage My Life!

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XX Wade_ -
Sears Technician
October 02, 2010
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