Model #917388592 CRAFTSMAN Walk Behind Lawnmower, Gas

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Question and Answers

Q:

Lawn Mower does not run 123K02-0357-E1 Briggs&stratton Engine

A:

Thank you for choosing SearsPartsDirect.com. I definitely understand the frustration with FIxing what you thing is the issue and still having the issue. I will be more then happy to assist you. Normally in this case I would recommend doing a tune up. But since you have already done this then the next thing is recommend replacing the carburetor its self. I know you said you cleaned it, but there are so many small pin holes in the crab that are really hard to clean, so it could still be clogged. For this extensive of an issue I recommend getting a tech to come out and look at it. Click Here to schedule a technician or call toll free 1-800-469-4663. Hope this information has help you, any further questions or concerns please feel free to comment back, thanks.

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Samantha A -
Sears Technician
May 23, 2014
Q:

Where can I find the engine ID on my Craftsman rotary lawn mower? Where is the location of this number?

A:

Managemylife.com is a great place to find the answers to just about anything, especially on appliances. I would suggest that you provide a little more information such as the make and complete model number of your product so your expert will be able to provide you the best possible answer. Just click on reply below where you can provide the additional information.

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Priscilla V -
December 07, 2011
A:

The Engine Brand of this Rotary Lawn Mower is Briggs & Stratton, Craftsman is the mower brand. The model number is 917.388592. I hope this is enough information to help me with my question.

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Jamie Charmak -
December 07, 2011
A:

If you look between the spark plug and the top shroud there will often be a little metal plate with the numbers inscribed on it. If you do not see it there, you may need to pull the outer engine shroud off of the engine. Under that there will be another shroud that sits pretty tight up on the engine. The numbers can also be inscribed in that. Sometimes they are not immediately noticeable to make sure to check real good on those shrouds as that is most often where the number are.

Thank you for using Manage My Life!

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XX Wade_ -
Sears Technician
December 07, 2011
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Q:

lawnmower serial no.

A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.

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aashe -
October 28, 2011
A:

Thank you for the question.

I will be happy to assist you. The mower should have a sticker that has the model number and serial number on it. If the sticker is missing, you can see if we have it on file. If you have ever had service on the mower, we should have the serial number. You can call 1-800-469-4663. I hope this helpful. Please let me know if you need further assistance.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
October 29, 2011
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