Model #917388410 CRAFTSMAN Walk Behind Lawnmower, Gas

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Question and Answers

Q:

Need step by step how to drain gas from Craftsman 917388410 mower for disposal 917388410

A:

Thank you for contacting SearsPartsDirect.com with your question about your Craftsman Lawn Mower model 917388410. I am so sorry it is not working, but am glad to hear you want to dispose of it properly. I will be happy to help you with this. I have included the link below for your to view the owner's manual for the mower.
 
 
The instructions for draining the oil are on page 12 of the manual. It is under the section "To Change Engine Oil". Draining the oil is the first half of that process. I have also included the link below for you to view a video on changing the oil. You will only need to watch about the first minute to see how easy it is to drain the oil. Be sure you have disconnected the spark plug wire before you start. 
 
 
I hope this answers your question. If you need further assistance, please resubmit your question with additional details. Thank you for choosing Sears, we appreciate your business. 

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Rachel Morgan -
Sears Technician
July 05, 2014
A:

Thank You Linda B, but if you read my question, I clearly ask for specific instructions on how to drain the GAS, not the oil. The city will take the mower with oil in it, but not gas. I will probably drain the oil too now that you have guided me how to do so, but please answer the specific question about draining the gas step by step. thank you Guy

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Guy -
July 05, 2014
A:

Be sure you start by disconnecting the spark plug wire. Work in a well ventilated area preferably outside. Fuel is still combustible as it evaporates. 
 
Since you are not able to run the mower to use up the fuel, the best way to remove the gas in the tank is with a siphon pump or a turkey baster. I recommend the siphon pump if there is a lot of fuel as a turkey baster can take a long time and is a lot messier. I have included a link for you to view/order a siphon kit on our Sears.com website. 
 
 
I have included the link for you to view the parts diagram of the engine. This will help you locate the parts I am referring on the engine. 
 
 
The fuel tank is reference 300 on the right side of the diagram. Once you have removed as much fuel from the tank as you can, you will need to disconnect the fuel hose at the bottom of the tank (key 290). Have a container under the tank and hose as a little bit of fuel will drip from the tank and also out of the hose. You will also need to remove fuel from the carburetor bowl. The carburetor is key 380 in the image. The bowl in held to the bottom of the carburetor by a screw. Have the container you are capturing the fuel in under the carburetor. When you remove the bowl, fuel will drain of the carburetor itself when you pull the bowl away. You will want to leave the fuel tank open, the fuel line disconnected and the carburetor bowl off to allow any traces of fuel to evaporate. Again, make sure the area you are working in is well ventilated as the fuel is still combustible as it evaporates. That should be all there is to removing the fuel. 
 
I hope I have answered your question this time Guy. If I can be of further assistance, please let me know. Thank you again for choosing Sears. Have a great weekend!  

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Rachel Morgan -
Sears Technician
July 12, 2014
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Q:

I cleaned my lawn mower last week, and now it won't start. Spark plug changed, filter is dry and relatively clean, and fluid levels are adequate.

A:

I am sorry that you are having some difficulties with your mower and I will be happy to help. I did some research and I was able to find a link that will provide you with some good information. Click here for the link. I hope this helps with your research while you wait for your expert response.

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Joseph P. -
July 25, 2013
A:

 Thank you for your question.  I am sorry you are having a problem with the mower. If the engine does not start, you need to determine what is causing the problem. The engine need three things to start and they are fuel compression and spark. Use the following instructions to determine what is missing.  The first check is going to be if the engine is getting spark. Remove the spark plug from the engine and connect it to the spark plug wire. Use a pair of insulated pliers to the base of the spark plug against a metal part of the engine. Now have someone pull the starter rope. When the engine is turning over you should see the spark plug spark. If the plug does not spark, disconnect the spark plug and insert a screwdriver into the boot of the spark plug wire. _Make sure to hold onto the handle of the screwdriver._ Hold the metal portion of the screwdriver close to a bare metal part of the engine. Now pull the starter rope again with the starter. If you see a spark, you need to replace the spark plug. If you do not see, a spark most likely the ignition coil is defective. Once you have determined the engine has spark you have to check for fuel. The easiest way to check for a fuel problem is to remove the air filter and pour a teaspoon of fuel mix into the throat of the carburetor.  Then try to start the engine. If the engine acts as if it wants to start or runs for a short time and stalls the problem with the engine is a fuel issue. Most likely, the carburetor needs to be cleaned or replaced. Click [ here |to watch a video on how to clean the carburetor.  If the engine did not attempt to start with pouring the gas in the carburetor, I recommend checking the compression of the engine. To check the compression, remove the spark plug and tuck the wire out of the way. Hold your finger over the spark plug hole and pull the starter rope. When the engine turns over the compression should force air past your finger. If the engine does not force air out part your finger there is an internal engine problem.  Should you need parts here is a link to Sears Parts Direct     If you do not feel confident repairing this problem yourself, then you can have it repaired by a Sears  technician.  Here is a link that will provide the nearest drop-off locations:  [Sears Home Services |       Thank you for using Manage my life. Ron H.

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Ron H -
Sears Technician
July 26, 2013
A:

Thanks for the advice! I had a spark and compression. I cleaned the carburetor and changed all of the fluids. When I poured a bit of gas into the carburetor, after a few pulls the rope locked up. The flywheel isn't moving. At this point, I'm guessing it's something beyond my capabilities. Is repair even worth it, assuming there's replacement costs on top of the baseline repair fee?

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Bridget -
August 05, 2013
A:

Hi Bridget, if the flywheel has locked up be sure to inspect the blade (remove spark plug first) to be sure there are no obstructions. You might want to spray some lubricant into the cylinder (through plug hole) and let sit for a couple days then retry pulling starter rope, if the engine has locked up repairs will be more expensive that replacement. Ron H.

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Ron H -
Sears Technician
August 06, 2013
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Q:

MOWER REPLACEMENT PART IS a GASKET not an O-Ring

A:

I can understand how frustrating this situation is getting to be. The expert is here to assist you with this problem with getting the correct part. Please submit the model number by clicking on reply to continue the thread.

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Anna T -
July 09, 2012
A:

Craftsman 917.388410 Eng Model 143.006714

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Sandy -
July 09, 2012
A:

This is a Tecumseh Engine

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Sandy -
July 09, 2012
A:

Where is Anna T ????

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Sandy -
July 09, 2012
A:

Thank you for your question.

I am sorry you are having a problem with the part. I looked up the part for you. I think you were just sent the wrong part. According to the image on the parts direct site, this is correct. Please contact the parts department to have them exchange the part. The part number needed is 37610.

I hope this is helpful. Please let me know if you need further assistance.

Thank you for using Manage My Life!

Mark T.

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Mark T -
Sears Technician
July 11, 2012
A:

I looked up the part and went to Alpharetta, GA to get the part. The part in the bag was not the right part. The person in parts put in a ticket to get a correction, I believe that it may have been corrected but I still do not have the part to make my repair.

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Sandy -
July 11, 2012
A:

Sandy

I recommend having them order the o-ring at the parts center you went to. If it is ordered it should come in the correct o-ring. If you need the o-ring right away you might be able to find one from a local Tecumseh parts dealer. I do not like sending customers away but I would rather you be able get this fixed faster.

Thank you for using Manage My Life!

Mark T.

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Mark T -
Sears Technician
July 12, 2012
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