Model #917388020 CRAFTSMAN Walk Behind Lawnmower, Gas

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Question and Answers

Q:

The Rear skirt model # 917388020 917388020 Craftsman Gas, walk behind lawnmower

A:

Thank you for contacting SearsPartsDirect.com with your question about your Craftsman Lawnmower model 917388020. I am so sorry the rear skirt needs to be replaced. The nuts and bolts that hold the rear skirt in place do not come with the part. They are reusable, but in case they are missing, I have included the blue links below for you to order them. You will need to order two of the screws because they are sold individually. The nut comes in a package of 8 so you will have extras on that part.  
 
 
I have also included the link for the rear skirt in case you haven't ordered that yet. The part has been substituted by the manufacturer and may look a little different. 
 
 
I hope this answers your question. If you need further assistance, please resubmit your question with additional details. Thank you for choosing Sears, we appreciate your business. 

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Rachel Morgan -
Sears Technician
June 16, 2014
Q:

Where can I find manual for Craftsman lawnmower 917-388020?

A:

An issue has been identified in Internet Explorer 9 that prevents the proper viewing of PDF documents such as owners� manuals on Manage My Life. We recommend using another browser such as Chrome or Firefox to access owners� manuals. If you are still unable to view your manual in these browsers please let me know here and we will find an alternative way to deliver your manual to you. I apologize for the inconvenience. As always, we are here for you if you have any additional questions.

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Dezeray S -
May 23, 2011
A:

In order for the manual to load after submitting the model number, you have to click on the blue highlighted "Craftsman Walk Behind Lawnmower, Gas" .

I see that Dezeray provided you with some tips that may help if you are having trouble with the manual loading. If you are on a different web browser than Internet Explorer 9 and you are still having issues with the manual loading, be sure you have the latest version of Adobe Acrobat Reader installed in your computer. Clearing the cookies and cache in the internet options of your web browser may also help. I provided you with a direct link to the manual below.

Owner's Manual

For more help in downloading your owner's manual, I recommend that you call our Manage My Life Member Services Team at 1-800-803-6775, between 8 a.m. and 8 p.m. Central Time. They will be more than happy to help you download the file.

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Korinna S -
Sears Technician
May 24, 2011
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Q:

links

A:

Based on the engine that is on this model of mower (engine model 143.006206), the governor and throttle links will likely be positioned as shown in one of the two images shown below. You can view a parts list diagram for the engine by using the model number noted above. The links may need to be adjusted after the engine is running.

If you are not able to properly attach or adjust the links, you may need to take the mower in and have it serviced by a technician. Here is a link for the Sears Service website with information on labor pricing and drop-off locations: Sears Home Services . Most areas have flat labor pricing that is very reasonable.

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Lyle W -
Sears Technician
April 24, 2010

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