Model #917387561 CRAFTSMAN Walk Behind Lawnmower, Gas

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Question and Answers

Q:

Craftsman walk behind lawn mower

A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner. Have a great day!

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Alina F. -
May 10, 2012
A:

When you pull the operator presence bar on a walk behind mower you pull the flywheel brake and cause it to release. You also open the switch that kills the spark to the ignition module if you don't open it. Something must have broken on the end that goes into the engine.

You might need to remove the blower housing from the engine to access the end of the cable. I suspect the end of the cable broke off.

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Fred M -
Sears Technician
May 13, 2012
A:

Fred, I checked the cable and its working fine. What else could cause the engine to not start? I'm getting fuel but no spark. I've changed the plug and the air filter and put in fresh gas, what else can it be?

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JRobertHayesSr -
May 14, 2012
A:

I have a model# 917.388611 mower with a 6.75 lawn mover engine model # 143.016702, that was running great and then when I went to empty the bag and tried to restart it, it won't start. I've changed the plug, the air filter, put in new gas, wire brushed off the contacts on the module and the flywheel and checked the cable as recommended by Fred and still nothing. What do you think the problem is?

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JRobertHayesSr -
May 14, 2012
A:

Most likely the ignition coil has failed. There is generally no rhyme or reason to the coil when it fails. I have seen them fail with less than one hour on them and I have seen others last 20 years. To properly test it you will need to take the engine shroud off the engine and pull the little black "kill" wire off of the ignition coil and then test for spark. If you have no spark then, the coil is dead. If you do, there is a fault in the kill circuit of the tractor. The ignition assembly is part number 440-505. If you have any further questions please let me know. Thank you for using Manage My Life!

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Fred M -
Sears Technician
May 15, 2012
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Q:

New Recoil Starter Will Not retract when Installed

A:

Manage My Life is a great website to speak directly with an expert who will help you every step of the way to solving your problem. An expert will have an answer to your question within 24 to 28 hours. Have a great day.

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Alina F. -
July 21, 2011
A:

I hope someone can help!!!!!!

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Anonymous -
July 21, 2011
A:

Thank you for your question.

I am sorry you are having a problem with the mower. I have looked up the model number you have submitted. The recoil you received should be the correct part. I suspect that the blower housing is bent down slightly. To repair the problem, remove the new recoil from the engine. Then with gloved hands reach in under the mounting holes and pull up on the housing. This should cure the problem with the binding.

I hope this is help.

Please let me know if I can assist you further. Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired by a Sears technician. Here is a link that will provide the nearest drop-off locations: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
July 22, 2011
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