Model #917385111 CRAFTSMAN Walk Behind Lawnmower, Gas

  • Lawn Mower
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Question and Answers

Q:

Engine zone control cable 917385111 Craftsman Lawn mower

A:

Thanks for the inquiry and for being a valued member.

The plastic keeper that attaches to the bracket has 2 wings on it that expand when it is pushed through the hole in the bracket. These wings lock the keeper to the bracket. To remove the keeper, compress both wings simultaneously with a pair of pliers and pull the keeper back and out of the hole.

I hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
May 20, 2015
A:

It worked! Thank you.

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john -
May 20, 2015
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Q:

Rear bag 917385111 Craftsman Lawn mower

A:

Thanks for the inquiry and for being a valued member.

There is a bagger setup for this model. It is part number 33076, and can be ordered from Sears Parts.

I hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
May 05, 2015
Q:

my walk behind mower not running right

A:

I am sorry that you are having some difficulties with your mower and I will be happy to help. I did some research and I was able to find two links that will provide you with some good information. I hope this helps while you wait for your expert response.

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Joseph P. -
May 16, 2012
A:

Thank you for your question.

I am sorry you are having a problem with the mower. If you can restart the engine, I suspect the problem is in the carburetor. I recommend taking the carburetor apart and cleaning the passages. While you are doing this, check the condition of the diaphragm in the carburetor. If it dried or crack it should be replaced. I have found a video that shows how to clean the carburetor. Click here to watch the video. If this is some thing you would like to try, be sure to work in a well ventilated area and use caution when working around fuel.

I hope this is helpful. Please let me know if you need further assistance.

Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired by a Sears technician. Here is a link that will provide the nearest drop-off locations: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
May 19, 2012
A:

If not due to engine damage, I also tend to think clogged fuel line/dirt in fuel line ie carburetor. Guy at hardware store confident was from bad gas, so I got a new gas can, new gas, 30w 4 cycle oil, drained oil out of mower (only about 4-6 ounces came out which i guess could have been because engine is cold). Then I rinsed out mower gas tank with fresh gas, put some more fresh gas in mower gas tank, put some oil in mower oil tank, and still having same problem. Either does not catch at all, or runs very weakly for 5 -12 seconds before quitting. Any thought before I dismantle my 1st carburetor ?

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Doug -
August 12, 2012
A:

Doug ,

It sounds to me that the main jet in the carburetor is partly plugged. The only way to repair this is to clean the carburetor. If would like to add the model number below I will make sure to find the instructions for cleaning the carburetor on your mower. I also recommend checking the oil level after you clean the carburetor. Just to be sure, it is not over or under filled.
I hope to hear from you.
Thank you for using Manage my life. Mark T.

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Mark T -
Sears Technician
August 13, 2012
A:

Mark, thank you so much for your time. I wanted to attempt a look at the carburetor (a new endeavor for me) so I took off air filter and saw that (Briggs & Startton/Sears? part #699056, key# 209 on page 41 of manual) the governor link spring was attached to wire on the rear end to perhaps the wire that comes from "operator presence bar" or throttle and front end was just lying there attached to nothing. I looped the front end of governor link spring onto a circular hole in the frame that had scratches on it and mower fired right up. Quirky issue, no ? Thanks again, Mark God bless you. My wife and I both prayed and asked God to help us, and He did.

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Doug -
August 13, 2012
A:

Doug,
I am glad to hear you have the mower up and going again. I have only seen a handful of these springs come off before. You did pretty good finding this right away.

Please let me know if you need further assistance.
Thank you for using Manage my life. Mark T.

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Mark T -
Sears Technician
August 13, 2012
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