Model #917377520 CRAFTSMAN Walk Behind Lawnmower, Gas

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Question and Answers

Q:

Replacing pull cord.

A:

Providing a complete model number to your question will definitely help an expert better your search. If you would like to reply to this thread with a model number included I would be more than happy to assist you. Have a wonderful day.

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Alina F. -
June 09, 2011
A:

Model Number is 917.377520.

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Timothy -
June 09, 2011
A:

You are right. you will have to drill out the rivets but you do not have to install new rivets you can use some small screws with nuts to attach the pull starter mechanism to the blower housing. I would recommend the screw you use have a hex head to them to make it easier to tighten them. The screws are available at any hardware store or big box home improvement store. When you buy a new starter mechanism it comes with these screws.

If you do not feel confident repairing this problem yourself, then you can have it repaired by a Sears technician. Here is a link that will provide the nearest drop-off locations: Sears Home Services .

If I can be of further assistance please feel free to follow this thread with any questions you have along with the specifics.

I hope this helps.

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Ed R -
Sears Technician
June 09, 2011
A:

You can, in most cases, just remove the whole engine shroud with the starter attached to it and install a new pull cord. That way you never have to take the starter off the shroud.

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XX Wade_ -
Sears Technician
June 10, 2011
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Q:

Top Handle does not move bottom handle

A:

It is definitely frustrating purchasing a part and the part not working. I have taken some time to research your question here on the Manage My Life website and I noticed that someone else had asked a similar question with a posted response from an expert. I attached the link below if you are interested in viewing. I hope the link that I provided is helpful. Have a great day.

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Alina F. -
May 26, 2011
A:

Thank you for your question.

I am sorry you are having a problem with the mower. The upper handle is bent where it meets the lower handle I recommend replacing the upper handle. You can order the handle from our parts website: Sears Parts Direct . When installing the new handle put the bolts in from the outside and the knobs on the inside. The curved head of the bolt will support the handle more than the knob will.

Please let me know if you need further assistance on the repair of the lawn mower.

If you do not feel confident repairing this problem yourself, then you can have it repaired by a Sears technician. Here is a link that will provide the nearest drop-off locations: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
May 27, 2011
A:

Hi Mark Thanks for the answer to my question. I know the picture was really bad but I don't think the top handle is bent. I seems I just can't get the upper and lower handle tight enough where to upper and lower handle come together so they move together. Does the bolt and knob come with the upper handle? I was thinking about replacing the bolt and knob with the Sears OEM bolt and knob before replacing the the upper handle. We have a Sear parts store about 5 miles from my house. I was thinking about taking the mower there and replacing the bolt and knob while I was there and if the didn't work them I was going to get a upper handle and maybe a lower handle too. Then I would replace the whole handle Assembly and hopefully be trouble free for many years to come. What do you think about that Ideal? It's been a great mower for many years, motor is great I would like to get a few more years out of it.

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Timothy -
May 27, 2011
A:

Before you purchase the bolts and knobs, I recommend looking at the any of the upper handles they have in stock. You will notice the section where the blot and knob go is curved to fit around the lower handle. The tight fit of the curve to the lower handle keep the handle from pushing down. The bolt and knobs are there to hold the handle together not to keep the handles straight.

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Mark T -
Sears Technician
May 28, 2011
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