Model #917376673 CRAFTSMAN Walk Behind Lawnmower, Gas

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Question and Answers

Q:

right front wheel "frozen" on mower 917.376673

A:

I see how difficult it can be to try and use your mower when the front wheel is frozen. A suggestion that I have for you while you are waiting on your response from an expert is going onto the Sears.com website and locating a Sears closest to you so you can get the problem fixed. I have attached the link below. Hope this helps!

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Alina F. -
October 09, 2010
A:

There is a kit (422109) that will take care of this issue. It looks like the upgrade kit came out a while back. The kit will have new adjusters and hardware to keep the wheel and the gear from jamming into one another. You will need to get the kit and a new front wheel (or both if both are damaged). To get the wheel off, you will likely have to force it. The damage is already done and the parts in the kit will replace the rest of it. So I don't think you need to worry about messing anything up more than what it already is.

You can go HERE to order the parts you need or to look up any other parts you need (by using your model number).

Thank you for using Manage My Life!

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XX Wade_ -
Sears Technician
October 11, 2010
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Q:

How to "Adjust Drive Control" on self propelled craftsman mower model 917.376673

A:

I see you need to know how to adjust drive control. When an appliance doesn't work properly or gives out it can be very disappointing because you don't really know what is wrong with it or you might even have to buy a whole different appliance. A suggestion I have for you while you are waiting on your response from an expert is visiting the SearshomeServices.com website. I have attached the link below if you are interested in viewing while waiting on your response from an expert. Hope this helps, good luck

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Dezeray S -
September 04, 2010
A:

I have checked the model number you submitted. The drive cable on your mower is not adjustable. The manual state the cable is adjustable but In the parts break down it looks like the cable is fixed on both ends. If the drive is not working, I recommend checking the drive belt. Remove the front cover and clean out any debris. Start the mower with the cover off and engage the drive wheels. The belt should be turning the transmission pulley. If the pulley does not turn, I recommend replacing the belt.

If the pulley is turning but the wheels do not, you have to check the gear inside of the wheel. The plastic gear inside of the wheel can wear off and cause the drive not to work. To check the gear, remove the nut securing the wheel and slide the wheel off the axle. If the teeth of the wheel are worn off, you have to replace the wheel.

If the gear in the wheel is fine and the pulley is turning, the problem is going to be a faulty transmission.

I hope this is helpful. Please add more details below if you need further assistance.

Thank you for using Manage my life.

Here is a link to order any parts you need. Sears Parts Direct .

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Mark T -
Sears Technician
September 05, 2010
A:

Thanks for your answer. Agree cable is definately "fixed" at handle end and appears "fixed" at arm near gear case pully. However, owner's maual instructs to "push down" on arm where cable attaches to loosen belt tension to remove old belt form gear case pully. Is there any adjustment in arm itself? With mower running, drive engaged and front wheels off ground, wheels are driven and turning well. However when wheels are in contact with ground, even asphalt driveway, almost no propulsive power. Assume thatmeans check for worn wheel gear and if ok, replace belt. Correct?

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Teeps -
September 05, 2010
A:

Only replace the belt if the pulley stops turning when the wheels are on the ground. There is not an adjustment on the lever of the gear case. When you pull the handle back, you should see the spring on the end of the cable stretch a little.

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Mark T -
Sears Technician
September 05, 2010
A:

Thanks again for your prompt response. I will watch gear case pulley with wheels on ground before replacling belt or taking off wheel to check for plastic gear status.

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Teeps -
September 05, 2010
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Q:

How to "Adjust Drive Control" Craftsman model 917.376673? When drive control engaged and wheels off ground spin, when on ground move but no power

A:

I can definitely understand your concern when it comes to your mower, Something to help you while you are waiting for the expert response I have included below a link to Manage my life were a customer had posted a similar question to yours. Hope it helps!

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Maira E -
August 30, 2010
A:

Check the cogs and gears in the wheels to make sure there is no excessive wear there. If that looks good and the belt is tight there would have to be something going on with the transmission.

There is a clutch lever on top of the transmission. The cable connects to this. Make sure that lever is able to move full in the direction the cable pulls towards. It’s possible the cable is not pulling it tight enough and that is allowing it to slip.

The transmission and drive system on these is a pretty basic design so there isn’t much that can go wrong with them. Check over the things I have you looking at and I’m pretty sure you will find the problem. The fail rate on the transmission itself is pretty low.

Thank you for using Manage My Life!

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XX Wade_ -
Sears Technician
August 31, 2010
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