Model #917374821 CRAFTSMAN Walk Behind Lawnmower, Gas

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Question and Answers

Q:

Why isn't my EZ Drive working on my lawnmower? I replaced the belt one rear wheel, the pawls and springs on my Craftsman 917374821 Mower drive doesn't work.

A:

I understand how important it is for all of the functions on your lawnmower to be working properly since I know that the grass tends to grow very quickly and I will be happy to help you. While you are waiting for an expert answer, I did manage to find a link that will provide you with more information about your problem: http://www.managemylife.com/mmh/questions/218374-502270211-riding-mower-drive. I hope my link is useful.

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Joseph P. -
November 02, 2010
A:

Thanks. I appreciate your intentions, but this isn't a ride on mower, it a walk-behind power mower.

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Berkley2 -
November 02, 2010
A:

I have attached all the documents I have for the rear drive units. This should cover everything to do with what might be going on. I suspect the problem to be on the drive portion at the wheels, not with the axle/transmission.

I have attached 3 documents that will cover the drive completely. If nothing I have changes the problem, you will likely need to carry it in for service.

Thank you for using Manage My Life!

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XX Wade_ -
Sears Technician
November 03, 2010
A:

Very helpful answer. I found that a note on one of the documents about making sure that the drive disk was firmly in the friction seal solved my problem. Thanks.

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Berkley2 -
November 13, 2010
A:

my 917374093 rear bagger will not crank at all. I pull on the cord it seems stuck it will not pull out. any guggestions/

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jess -
November 13, 2010
A:

Berkley2: Glad you got it fixed. Jess: Check to make sure nothing is hung up in the blade. Take out the spark plug and see if it will pull then. If you will submit a formal question to us, we can work with you to see about getting your machine back in working condition. Thank you.

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XX Wade_ -
Sears Technician
November 15, 2010
A:

I believe You may have solved a problem for me about the pinion drive on my mower. The mower was given to me because it would not self propel any longer. I've already replaced the transmission and drive pulley and a new belt, all things were working fine but still no catch on the wheels. I shall now replace both and see if that is the answer. I'm almost certain that it is. Thank you in advance.

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Thom K -
May 15, 2011
A:

Facebook Twitter Email 9 minutes ago Rear wheel drive on 22 inch lawnmower not working. I have a Craftsman 22 inch rear wheel drive lawnmower model number 917-374541, the easy walk handle for the rear wheel drive does not work. I think the cable was streched, or something of that nature is happening. Can you tell me what I need to order or how I can remedy this problem.

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Ernie -
May 06, 2013
A:

Ernie, I am sorry you are having a problem with the mower. First try to adjust the drive cable. The image below shows how to adjust the cable. If the cable will not tighten up when you pull the lever, I recommend taking the drive lever assembly apart. Once you have the screws removed do not let it fall apart, you want to slowly take it apart so none of the parts fall out. After you have it apart note the position of the parts and try to determine what is causing the problem. I posted a few image to help with the repair. I think they are close to yours. Once you determine which part is defective you can order a replacement from the following link. Craftsman mower model 917-374541 parts I hope this is helpful. Please let me know if you need further assistance. Thank you for using Manage my life. Mark.

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Mark T -
Sears Technician
May 08, 2013
A:

My Model 917.374821 rear wheel drive lawn mower pulls to the right when running. It appears that the right rear wheel is not locking on the drive shaft. I have replaced the retainer drive, pawl, torsion spring, and drive disc with no success. Any suggestions?

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Phil -
October 29, 2015
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Q:

There is an arm that is used to help raise the wheels when you want to change the heigth of your cut. spring came off. where does the spring connect to? 917374821 Craftsman Lawn mower

A:

Thanks for the inquiry and for being a valued member.

The only spring I see is the extension spring, which connects from the rear shaft to the front shaft. I do not see a spring on the height adjuster, even though it's referred to as a selector spring, I do not see an actual spring involved. 

I hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
May 07, 2015
Q:

Oil Leakage with Husqvarna lawnmower

A:

Having an oil leak in a lawn mower can be extremely aggravating. While you are waiting for your expert answer, I did some research on the unit. At this time, I was unable to locate information that would be helpful in regards to your question. Your expert will answer within 24 to 48 hours with detailed information. Thank you for using Manage My Life.

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Julio -
August 09, 2012
A:

Because of where the oil is showing up at, I have a feeling the lower oil seal has failed. I do recommend you clean the mower completely and top the oil off, then run the mower for a bit and check around for signs of fresh leaking oil to determine exactly where the oil is leaking from.

Thank you for using Manage My Life!

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Wade_B -
Sears Technician
August 10, 2012
A:

Wade, Thanks for the reply. I haven't cleaned the mower yet. I did look and see if it was possibly coming from the oil filler tube. That looks clean, and has no cracks. If it is the lower oil seal, is it worth repairing? Thanks. Ralph

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Ralph -
August 15, 2012
A:

Yes, the lower oil seal is pretty easy to replace in most cases. I will drain the oil from the engine and then screw a small screw into the seal. Then grab the screw with some pliers and pull the seal out. Then drive a new seal in place, fill engine with new oil, and mow grass.

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Wade_B -
Sears Technician
August 15, 2012
A:

Hi I have a CRAFTSMAN ROTARY LAWN MOWER 6.75 Horsepower Power-Propelled 21" Multi-Cut Model No. 917.374821 I was getting out of oil very frequently and i found it keeps dripping from the center of blade... I tried to pin point and removed the blade and the rubber cover from the bottom but all i see is oil dripping from the rod where blade was tied in, could you be able to suggest best way to find whats part is bad.. ? and instruction document/link if possible. honestly i am not sure how to reach to the lower oil seal

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Hawkee -
May 25, 2013
A:

@Hawkee: You may need to take the engine off of the mower and then remove the lower sump to get the seal out. On many engines, that is about the only way to easily remove the lower seal.

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Wade_B -
Sears Technician
May 26, 2013
A:

Wade, thanks for your response. I tried to find the culprit and here i am with removing parts apart - http://i1351.photobucket.com/albums/p790/ratneshsing/20130527_102114_zpsbf9519c5.jpg http://i1351.photobucket.com/albums/p790/ratneshsing/20130527_102205_zps1b7dc995.jpg http://i1351.photobucket.com/albums/p790/ratneshsing/20130527_102159_zpsc13b933b.jpg http://i1351.photobucket.com/albums/p790/ratneshsing/20130527_102150_zps5c14f0d8.jpg Please let me know if above pics give you any clue or you still suggest me to keep going ahead with removing engine out ? I was suggested by sears customer service to buy this seal : http://www.searspartsdirect.com/partsdirect/part-number/32600/0071/143&pathTaken=partSearch&blt=14&prst=0&shdPart=32600 i am not sure if that's the one i need to replace ? could you guide me please ? also do you know if i can find the detailed instruction to replace somewhere ? (doing it 1st time.. :( )

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Hawkee -
May 27, 2013
A:

Uploaded pics here as well...

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Hawkee -
May 27, 2013
A:

I do believe the seal they suggested will work for your engine. For the most part, all you have to do is get the old seal out and then carefully press the new one in. The main thing you need to do is oil the new seal and the crankshaft before you put the seal in. Otherwise, the rubber on the seal will grab the crank and push the rubber out, causing it to not seal off properly. You can try to pull the old seal out without taking the engine off and apart, but it's tedious most of the time. I have put a wood screw into the seal and then grabbed the screw with pliers and extracted the old seal that way. Doesn't all the time work, but it's worth a shot since the seal has to be replaced anyway.

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Wade_B -
Sears Technician
May 27, 2013
A:

Thanks Wade, So do i have to open these bolts (as shown in the attached pic) to reach to the seal ? please correct me if i am wrong

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Hawkee -
May 27, 2013
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