Model #917271023 CRAFTSMAN Lawn, Tractor

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Question and Answers

Q:

starting problem 917271023

A:

Thanks for the inquiry and for being a valued member.

I am sorry to hear of the issue you’re having with the tractor starting. I know how frustrating that is.

The solenoid has two large cables mounted to it, one from the battery and one going directly to the starter motor. When you turn the key to the Start position, a trigger voltage is sent down to the solenoid and the solenoid should connect those two large cables to send battery voltage directly to the starter motor.

There are a couple things to test for. The first you already noted, the contacts in the solenoid are large and you can normally hear them make the connection with a click when you turn the key to the Start position. The second test is to see if the solenoid is connecting the two large cables. You can do that by removing the cables and checking for continuity across them with an Ohm Meter or Test Light when you turn the key to the Start position. The last test is to confirm the trigger voltage is reaching the solenoid when you turn the key. There should be one or two smaller wires going to the solenoid as well as the two large cables. One of those wires should have approximately 12 volts on it when the key is turned to the Start position (if you have two wires, the other one will be a ground wire only).

In this case, you are hearing a click which likely indicates the solenoid is getting trigger voltage and is trying to connect the cables so the solenoid itself is likely okay. You can do a quick confirmation if you take a screwdriver with a plastic handle and touch the metal blade across the two mount bolts for the two large cables. Be sure to protect yourself and hold the handle of the screwdriver only since there should be battery voltage present that could spark or quickly create heat.

When you manually connect, or jump these two cable points the starter should begin to spin. If the key is off the tractor will not start but the starter will still spin (since you are manually powering the starter motor).

I am guessing that in your case the tractor will not try to start, since it sounds like you can turn the key and the solenoid engages but nothing else happens. If that is the case there are a couple of things that might commonly be happening. You might have a bad battery or starter cable (one of the two large ones connected to the solenoid) or something may be preventing the starter from turning regardless of input. A quick way to check both is simply to test for power where the one large cable connects directly to the starter. If you have 12 volts or more there when you turn the key to Start then everything is working up to that point and the starter has an issue.

If you had low, or no, voltage at the starter when you tested and the solenoid tests okay, then one of the two large cables to the solenoid has failed inside or is not making a clean contact at a mount point.
Or, sometimes, a battery can still show good voltage but will short when a load is applied. You could check that quickly by jumping the battery.

I hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business.  

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Jeff Wallace Sr -
Sears Technician
May 10, 2015
Q:

stator 917271023 Craftsman Lawn tractor

A:

Thanks for the inquiry and for being a valued member.

I am sorry to hear of the charging issue you’re having with the Kohler engine. I know how frustrating that is to have happen.

The engine has a stator mounted under the flywheel to charge the battery. When the engine is running at full speed, you should measure at least 13 volts dc at the battery. If you do not get this reading, I recommend checking the voltage at the engine. You need to check from the red wire to ground. You should get a reading of at least 13 volts with the engine running full speed. If you do not get this reading, I recommend replacing the stator. The part number for the stator is 12-085-07-S.

I hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
November 05, 2014
Q:

stator wiring 917271023 Craftsman Lawn tractor

A:

Thank you for choosing SearsPartsDirect.com. I will be more than happy to assist you. I can understand any frustration you may have experienced with regards to your unit. Let’s see what we can do for you.

You’re going to have to replace the wire harness as well to accommodate the new stator. I wouldn’t recommend cutting that plug and splicing that one connection back into the harness. 

Hope this information has helped you. If you are not comfortable doing this repair you can click here to schedule a technician or call toll free 1-800-469-4663. Again, thank you for choosing SearsPartsDirect.com.

 

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Samantha A -
Sears Technician
October 27, 2014

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