Model #9119599981 KENMORE Free Standing, Electric

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Question and Answers

Q:

electric range oven and broiler stop working

A:

Managemylife.com is a great place to find the answers to just about anything, especially on appliances. I would suggest that you provide a little more information such as the make and complete model number of your product so your expert will be able to provide you the best possible answer. Just click on reply below where you can provide the additional information.

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Barbara H. -
October 23, 2011
A:

kenmore electric range model number 790.95033503...glass top...top burners work fine...all other functions seem normal...is you set the oven to bake, you hear a "click......click"...as if the heating element is turning on, and then turning off again. I figured it was probably the thermostat. Broiler doesn't go on either...

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Sean -
October 23, 2011
A:

I am having the same problem with my Kenmore 911.9599981 but my Broiler does the same thing with the "click..click" and turning off. I've replaced the Sensor and the Relay Board with no luck.

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Thomas -
October 23, 2011
A:

Thank you for your question and I understand your concern.

Based on your symptom and details in your second reply; the Electronic Oven Control (EOC) has failed. You can access and replace the EOC from the rear of the control panel. NOTE: Disconnect the power supply from the power source before removing the panel from behind the control panel.

The part number of the electronic oven control is #316455420 which can be ordered from SearsPartsDirect .

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
October 24, 2011
A:

Joey S - I got the part in the mail today and installed it. You were correct!!! Thank you very much!!!

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Sean -
November 08, 2011
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Q:

Why won't my Bake/Broil oven temperature not holding...

A:

I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the unit. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. Thank you for using Manage My Life.

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Barbara H. -
October 23, 2011
A:

Thank you for the update on your oven not holding temperature.

The electronic oven control (ERC) is the only thing left to replace to get the oven working.

However because of its age the control will have to come from a rebuild company called CoreCentric Solutions

I will give you a direct link to this company because you will be required to send them your old control in exchange for a rebuilt one.

If you call Sears Parts Direct they will tell you that you will need to have a technician come out to take the control out and send it in for repair.

CoreCentric Solutions .

I am sorry that the previous repairs did not help fix the ranges oven operation.

Please let me know what you how it went.

Sam A.

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Sam A -
Sears Technician
October 24, 2011
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Q:

Oven temperature setting fails

A:

A non working Oven is not something any of us want to see. If you are technically handy, this is a good site to get instruction and fix some things yourself. If you do not feel confident doing your own repairs, an option is to visit Sears Home Services and use the scheduler. While you wait for the expert to review your model, you can check the bottom link for some possibilities. Hope this is of help.

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Priscilla V -
June 27, 2011
A:

Thank you for your question.

I can understand wanting to get the oven so it will operate.

I would suggest starting with the oven temperature sensor first. It is the most likely cause of the control doing as you described.

It could also be the electronic oven control.

If you feel comfortable and have a volt/ohm meter you can check the resistance of the sensor for between 1050 and 1100 ohms at ambient 80 degrees room temperature.

Open the oven and remove the oven racks and locate the oven temperature sensor in the upper part of the oven cavity. It looks like a pencil sticking out of the back wall.

Remove the screws to the sensor and pull into the oven cavity and remove the wire nuts to the sensor and check for resistance.

When I went to look it up, it say's it was no longer available. But I did find a substitute with a part number of WB21X5301 for about $75.00 and you can purchase it from: Sears Parts Direct .

This is a fairly old range and you might want to consider replacing rather than repairing. Many of the parts are not longer available.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

I hope this will help with your range.

Thank you for using Manage My Life.

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Sam A -
Sears Technician
June 27, 2011
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