Model #91195565790 KENMORE Free Standing, Electric

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Question and Answers

Q:

Kenmore Model 911.95565790 range baking element burned out but stays red on one side even with oven switch turned off. Is this normal until element is changed?

A:

I appreciate you question and no half the element staying on is a rare situation. I did some research and found a link that will discuss the element in general. Though this link discusses a broiler element, both have the same basic electronics. Review this link while you are waiting for an expert response. If you want instructions on how to replace that part you can request those instructions by responding to this thread. I hope this helps you

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Henry -
August 08, 2012
A:

That link for a previous answer that Henry posted in the above response describes a similar situation to yours. That broken bake element could be shorted to the metal inside that oven cavity. Sine the L2 leg of power is constantly applied to that element, you could be getting a current flow through that leg of power through the element and to the metal cabinet ground. You could also have a stuck relay on the clock control board in the console. I recommend that you unplug the range until the new element arrives and is installed. Be sure that the range is unplugged when you install that new element. If the bake element heats constantly once you install the new one, then the clock control board in that console will probably need to be replaced. You can order parts from this page: Kenmore Range Model 911.95565790 Parts . Unplug the range before accessing and replacing that clock control in the console. The procedure for opening the console on that range is shown in the image below.

NOTE: The clock control board (part WB27K5251) is not available from the manufacturer any longer. You can remove that control board and send it to Core Centric Solutions for repair. Here is a link for their website that has contact information: CoreCentricSolutions.com . It normally costs around $150 to have that control board repaired.

I hope that these tips help. If you need more assistance, reply with additional details.

If you get to the point where you need to have a service technician examine and repair the range, you can schedule service through this link: Sears Home Services .

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Lyle W -
Sears Technician
August 09, 2012
See more answers
Q:

Why won't my oven heat above 350 degrees?

A:

You did not indicate if the broiler element will come on and heat or not when the oven is cold. The broil element and bake element are both used and cycled on an off during the bake mode. I added some theory of oven operation in the image below.

Based on your symptom the likely failure could be a bad bake or broil element since both are used during the bake mode. See image below. It's not likely a control failure or temperature sensor. You can disconnect and test the oven sensor probe and the bake and broil elements using an ohm meter. When the oven sensor is at room temperature the resistance of oven temperature sensor should measure 15 ohms at 75 degrees. The broil element should measure 17 ohms and the bake element should measure 22 ohms. You should be able to diagnose the failure with the information given. NOTE: Disconnect the power supply to the range before disconnecting and testing the broil and bake elements.

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Joey S -
Sears Technician
October 12, 2009

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