Model #9119504190 KENMORE Free Standing, Electric

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Question and Answers

Q:

Fix range on Kenmore appliance

A:

Ranges are appliances we count on daily so when it starts to have issues it can be really frustrating. While you are waiting on an expert to answer your question, I suggest you set service with a Sears technician. I have attached the link below. Hope this helps! v

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Dezeray -
March 26, 2013
A:

i can do it myself - just need the right part. Electrical appliances are simple systems. Hopefully, it's something that can be fixed (without relying on the Chinese).

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Greg -
March 26, 2013
A:

Hello Greg. There is a burner switch in the console that controls the level of heating on the burner element that you are having trouble with. The part number for the burner switch that controls the right rear burner is WB23M23. The Left front burner uses the switch with the same part number. The part number for the burner switch that controls the right front burner is WB23M24. The left rear burner uses that same switch that is part WB23M24. You can order the switch that you need from this page: Kenmore Range Model 911.9504190 Backguard Section Repair Parts.

 

Be sure that you unplug the range before accessing internal components and replacing parts.

 

There is chance that you have a different failure that is causing this problem with your burner. If you need more help, reply with additional details. 

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Lyle W -
Sears Technician
March 27, 2013
A:

Expert Lyle - Thanks. If I'm understanding correctly, I'd need two switches altogether to eliminate this from the equation - WB23M24 handles two burners and WB23M23 handles the other two burners, right? When I order the parts, will they have a diagram or directions as to where it is located, etc? If not, do you have something like that to get me going? Thanks again...My wife loves me when I fix things : )

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Greg -
March 27, 2013
A:

There are 4 infinite burner switches in that console. One of the WB23M23 controls the right rear burner. A separate switch that is part number WB23M23 controls the left front burner. The same applies for the other part number WB23M24. You will normally not have 4 burner switch failures at once. Those are expensive parts. Are all 4 burners failing to heat properly? If the burner switches seem to work but the burner fades off when it is set on a high setting (or even a medium setting) then this could be normal. Each burner element has a limiter that protects the glass top from overheating. It is normal for a burner element to fade off and then come back on when it is heating on the medium settings or higher. This will be more evident if a pot or cooking container is not sitting on top of the burner zone. Reply with additional details if you need more help.

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Lyle W -
Sears Technician
March 27, 2013
A:

My thoughts exactly; it wouldnt be a failure of all four switches simultaneously. The fading, so says my 12 year old son, is normal. So what might be snapping the breaker in the circuit box? I have visually inspected the unit and find no signs of shortage

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Greg -
March 27, 2013
A:

Is there a voltage regulator or a safety switch. The problem is not isolated to one burner. And all the burners function until they trip the breaker.

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Greg -
March 27, 2013
A:

There is not a voltage regulator or safety switch on that range. I posted a wiring diagram in the image below that is for a range that is similar to yours. I suspect that the wiring will be about the same. You can use that as a guide to check the wiring in your range (with the range UNPLUGGED). Check the wiring for the outlet cord on the terminal block at the back of the range. Open the console and look for burnt wires or metal that looks discolored on the frame. A short circuit that trips the circuit breaker will normally heat up and burn the wiring insulation. A black spot will often be visible on the frame of the range if a wire is shorting out tot the metal cabinet ground. Check the wires on the burner infinite switches. Look for burnt spots on those burner switches. Based on your symptoms, you probably have a short or you have some wires that have been pinched and they are shorting out to the metal cabinet. If you can find the short, then you may be able to fix this problem yourself. If you need more assistance, let us know.

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Lyle W -
Sears Technician
March 27, 2013
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Q:

I need to install anew broil element in my Kenmore electric range. How difficult is it ?

A:

Repair and replacement of parts in a range depends on difficulty. While you wait for the expert answer, you can check a web site I found and attached below that may help answer that question for you. I also attached the link to Sears Parts Direct if you need to order parts. Be sure to disconnect power to the appliance before performing any repairs. Hope this helps!

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Barbara H. -
October 10, 2010
A:

Thanks so much for the information and feedback. That website is very helpful ! Thanks again !

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clatterbuckhlac -
October 10, 2010
A:

The answer Barbara H sent has good information in it. Here is the same information in a different format.

Replacing the broil element on your range is fairly easy. Before beginning the repair, disconnect the power to the range.

Removing the oven door makes it easier to replace the broil element. Some of these ranges had screws holding the door to the hinge, some do not. To be sure about the screw, open the oven to to the full open position. Look just above the top of the opening the hinges go into and if there is a screw there remove it. If there is no screw continue with removing the oven door.

Close the oven door to the broil stop. Grasp each side of the door with your hands. Do not lift the oven door by the handle. The handle will pull off. You might have to pull hard and pull with one hand then the other if the door hasn't been removed in a long time. The oven door should lift off the hinges and you can put it aside.

Remove the oven racks to access the broil element. Remove the 2 screws holding the broil element to the rear wall of the oven. Disconnect the element from the support toward the front of the element.

Gently pull the broil element toward the front of the oven until the wires connected to the element terminals are inside the oven. The wires sometimes get caught as you pull the element forward, but you can usually move the element around and free them.

Use a pair of pliers to remove the spade terminals attached to the wires from the terminals of the element. Don't pull on the wires as you can pull the wires out of the spade terminals. You might need to work the spade terminals from side to side as you pull on them to get them off the element terminals.

Reverse these instructions to install the new element.

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Jimmy K -
Sears Technician
October 11, 2010
A:

Thank you for the quick response. I feel confident we can do this ourselves now that we have the detailed instructions. It is much appreciated !

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clatterbuckhlac -
October 11, 2010
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