Model #91194485790 KENMORE Free Standing, Electric

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Question and Answers

Q:

Kenmore Range 911.94485790: Only Clean indicator lights; oven does not heat. 911.94485790

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
Sorry to hear of the inoperable oven cavity on the Kenmore range, I know how frustrating that is to have occur.
You mention "My new range is 17 years old--how did that come to be?". This range was manufactured in 1997, and is indeed 17 years old. I am not sure how you purchased a '97 model range within the last several years. That doesn't sound feasible. 
The oven thermostat regulates the temperature via the electronic control (clock). If there is no oven operation at all, the thermostat wouldn't be applicable. The clock or ERC controls the oven via a power relay, which would be a separate relay from the surface elements. This is typically referred to as a 'Communication Error' and the electronic control would need replacement.
Unfortunately, due to the age of this unit, the board is no longer being offered. You can send in your current board to be rebuilt, but there would be a turn around time of 3-6 weeks and would need to be retrofitted by a technician to make it work. If you are interested in refurbishing the board, you can contact CCS at 1-866-737-2244. 
To answer your big question, I would personally opt for a replacement range. The cost of a brand new range would more than likely be equivalent to the cost of fixing this one, if not more economical. 
Hope this adds some clarity, and thank you for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
July 12, 2014
Q:

Why won't the 8" element on my Kenmore range model 911.94485790 heat when the knob is turned on?

Q:

Which switches do the two yellow wires connect to and which switch do the two blue wires connect to?

A:

Your question is somewhat unclear to me but I believe what you are asking which switch the two (2) yellow wires should connect and which switch the 2 blue wires will connect.

The two (2) yellow wires attach to terminals H2 and H1 on the left front burner switch. It does not matter which one of the two yellow wires will connect to as long as both yellow wires are connected to H2 and L1 terminals.

The two (2) blue wires attach to terminals H2 and H1 on the right front burner switch. It does not matter which one of the two blue wires will connect to as long as both yellow wires are connected to H2 and L1 terminals.

The yellow wires should lead to the left front surface element and the blue wires should lead to the right front burner element.

See image below. The H2 and H1 terminals provide the voltage to the surface elements. These wires will be larger wires than the wire that may be yellow connected to term "P". The letter "P" means pilot. It provides voltage to the surface indicator ON light when the burner switch is turned on. The two heavy/large gauge yellow wires will connect to H2 and H1 on the burner switch controlling the Left Front surface element. The two heavy/large gauge blue wires will connect to H2 and H1 on the burner switch controlling the Right Front surface element.

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Joey S -
Sears Technician
January 18, 2010

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