Model #91193714020 KENMORE Free Standing, Electric

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Question and Answers

Q:

what is the part number 91193714020 Kenmore 30" electric range

Q:

model 911.93714020 kenmore oven/range. Both the oven and range stopped working while in the middle of preparing dinner. checked circuit breaker-it is ok

A:

I understand how important it is for you to have a range that is working properly so that you can cook a great meal and although your range is not powering powering on I will be happy to help you. While you are waiting for an expert answer, I did manage to find a link that will provide you with more information about your problem: http://www.managemylife.com/mmh/questions/207354-ge-range-digital-panel-blank-turn-any-element-to-hi-and-clock-works-but-wont-heat-up-element-oven-wont-heat-upmove-dial-to-off-everything-goes-blank-again. I hope my link is useful.

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Joseph P. -
November 01, 2010
A:

There is not a part on your range that will cause the oven and the top elements to stop working at the same time.

I suspect your problem will be in the wiring where the cord connects to the range.

Try turning the circuit breaker off and push on the handle hard to off. This might reset the circuit breaker and make the stove work.

You might need an electrician to check the wall receptacle and the wiring to the range.

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Jimmy K -
Sears Technician
November 02, 2010
A:

Joseph P and Jimmy K, Thanks for the help. I looked inside the wall receptacle and found a burned wire, so one leg was dead. When the receptacle was installed (a 3-pole 4-wire 250v receptacle) the tang of one of the connectors was not seated correctly. It must have caused high resistance on that leg which heated up that wire and finally burned it off. [kind of scary since this is not a problem that would cause the breaker to trip. The wire got hot enough to melt itself off the connector, but since the circuit was never pulling high amps, the breaker never tripped.] I replaced the burned wire and got a new receptacle, installed it and we are back in business Thanks again!

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Scatescorner -
November 05, 2010
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