Model #9119354590 KENMORE Free Standing, Electric

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Question and Answers

Q:

Own a kenmore range model 9119354590 purchase new elements and only one is working 9119354590 Kenmore 30

A:

Thank you for choosing Sears and contacting us with your question about your Kenmore range model 9119354590. I am so sorry three of the four replacement elements are not working.  I will be happy to help you with this. 

Since it is unlikely you received three defective elements, it is more likely that either they are not the correct elements for your range, or the problem is not the elements but the terminal blocks, the wiring  or the switches. I have included the part numbers for the surface elements for you. Please verify them against the parts you have received. The parts were substituted by the manufacturer so I have included both the original part numbers and their replacement numbers. 

For the small elements, the original part number was WB30X0256 and the new part number is WB30X256. For the large elements, the original part number was WB30X0255 and the new number is WB30X255. If you did not receive these numbers and you purchased the elements from Sears, please contact our Customer Care department at 1-800-366-7278 for assistance with getting your order corrected.
 
If you have received the right parts, then you will need to conduct a test to see if the problem is with the element, or with another part of the range. Since you have an element that is working, I recommend you switch it for the element that is not working.  If the “bad” element working in the “good” element’s location, then the problem is eithe the terminal blocks, the wiring or the switches and not the elements themselves. 

I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 
 

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Rachel Morgan -
Sears Technician
July 22, 2015
Q:

Range model # 911-9354590

A:

Thank you for choosing Sears parts direct. We have a repair department that can have a tech go out and diagnose the unit.

Thank you for choosing Sears. We appreciate your business. Have a great day.

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Jeff Wallace Jr -
Sears Technician
July 21, 2015
Q:

My two larger burners are overheating spontaneously. Will replacing parts 82 and 83 possibly take care of the problem? 9119354590 Kenmore 30" electric freestanding r

A:

Thank you for choosing SearsPartsDirect.com. I am sorry to hear that your large burners on your range are overheating. I know how upsetting that can be. What I recommend trying is switching places of the two elements. Is the same situation still occuring? If so, I do also believe that both number 82 and 83 should be replaced. You can give us a call at 1800-366-7278 or click here to get that new terminal block. I hope this helps you. Have a great day!

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Samantha A -
Sears Technician
February 06, 2014

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