Model #91193411002 KENMORE Free Standing, Electric

  • Backguard
    3 Results
  • Maintop/wire Harnesses/components
    3 Results
  • Body
    3 Results
  • Door
    3 Results
  • Door Lock
    3 Results
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Question and Answers

Q:

How do I replace the glass window on my Kenmore model 911.93411002?

A:

To replace the glass window in the door, you will need to remove the door from the range. This procedure is shown in the first image below. Since you already ordered the replacement glass, it is likely that you already viewed the parts diagram that is in the second image below. If you are replacing the outer glass, it is likely that you will need to remove the bottom trim (Key 119) and the outer glass should slide out through the bottom. If you are replacing the inside window (Key 338), you will need to remove the liner (Key 112). There is not a step by step procedure available for the disassembly of the oven door. If you are able to disassemble the door and replace the glass by using the parts list diagram below, then you should be able to complete this repair yourself. If you are not completely confident in your technical ability to properly replace the door glass yourself, then I recommend calling a service technician to complete repair.

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Lyle W -
Sears Technician
April 06, 2009
A:

Thanks for your quick response. Both windows come as an integral part, so I probably need to disassemble the door.

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George -
August 08, 2012
A:

Hopefully you will be able to use that parts diagram and your observation of the door to replace the windows. Let us know if you need more help and we will try to assist you further.

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Lyle W -
Sears Technician
August 09, 2012
A:

Lyle, Removing the door was the trick! Thanks for the advice. Repair complete! Thanks, again, George

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George -
August 09, 2012
A:

We are glad to hear that you completed that repair. If you ever need more assistance, let us know.

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Lyle W -
Sears Technician
August 10, 2012
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Q:

Faceplate problem on Kenmore range?

A:

I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the unit. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. Thank you for using Manage My Life.

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Alina F. -
October 25, 2011
A:

Your failure will be in the circuit board (part WB27T10231). The circuit board has the actual buttons that are not working. The face plate is just a covering that marks those buttons. Here is a direct link for that clock control circuit board: Control .

Be sure that you unplug the range before accessing and replacing that part.

If you need more help, reply with additional details and we will assist you further.

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Lyle W -
Sears Technician
October 25, 2011
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Q:

What could the problem be if all the heating elements are not working on model # 911.93411002

A:

Having Oven problems can be a very big issue especially when it comes time for cooking. A suggestion I have while you are waiting on an expert to answer your question, I found this really great link in Manage My Life on Oven problems. I attached the link below. Hope this helps! Good luck.

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Dezeray S -
October 13, 2010
A:

If all the top elements stopped working at the same time, a wire between the switches and the terminal block the cord connects to is probably broken or burned.

If this is the case you can disconnect the power to the range and remove all the rear panels on the range and find the bad wire. You can splice wires or put a new terminal end on a wire if needed.

If the top elements stopped working one at a time over a period of time, the receptacles that the elements plug into might be bad.

To test the receptacles turn the power to the range off and remove the screw holding one of the receptacles to the cooktop. Pull the receptacle and visually inspect the wire connections and the terminals inside that the element plugs into.

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Jimmy K -
Sears Technician
October 14, 2010
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