Model #91192712020 KENMORE Free Standing, Electric

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Question and Answers

Q:

error code 91192712020 Kenmore 30

A:

An F2 Error Code usually means a "run away temperature probe". The temperature sensor in the oven is malfunctioning and not telling the control board of the oven what temperature it is inside of the oven. WB21T10007 is the part number for the sensor.

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Chris7966 -
Sears Technician
November 10, 2015
Q:

The clock and oven stopped working on my range, but the stove seems to be working.

A:

I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the unit. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. Thank you for using Manage My Life.

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aashe -
December 05, 2011
A:

You could have a wiring failure or a failed clock control board in that console that is causing this problem. I recommend that you unplug the range and remove that back panel on the console to access the back of the clock control board. You can also access that control board as shown in the second image (with the range unplugged ). Check the black wire (traced in red on the wiring diagram in the first image) to make sure that it is connected securely to the control board. Check the white neutral wire (traced in green) as well. If those wiring connections are okay, you can check the control board for burned spots or apparent damage. If you find no apparent problems, the next step would normally involve a live voltage check to determine if the control board is getting voltage through the black and white wires. If you have a volt/ohm meter and the proper safety equipment (insulated rubber electrical safety gloves and safety goggles) and you are confident that you can make this live voltage check yourself, then you can determine whether you have a proper voltage supply provided to that control board. NOTE: You should only conduct that live voltage check if you are completely confident in your technical ability to measure it . If you do not have the proper safety equipment or you do not feel comfortable making that check, I recommend that you have a service technician perform that test. Here is a link for the Sears Service website in case you need it: Sears Home Services .

If the clock control board is getting voltage but will not power up (the displays stays blank) then you will need to replace that component (part WB27T10231R). You can order that part from the Sears PartsDirect website. Here is a direct link for that part: Clock Control -- Rebuilt . Be sure that you unplug the range before accessing internal components and replacing that control board.

These tips may help you fix this oven failure yourself. If you need more assistance, reply with additional details.

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Lyle W -
Sears Technician
December 07, 2011
A:

Lyle, you mention a couple of images. (Black and white wire connections.) could you send me those images? I got into my control board, which was not working, and I think the neutral had come off, which caused the controller to not operate. (I think.) Please send me those images of these two wire connections. Thanks! Jeff

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Jeff -
January 10, 2013
A:

Hello Jeff. I posted some images below this response that should help you with that problem if you have the same model as shown in the above thread. The second image shows where the black and white wires are connected on that control board. If the white wire is not connected properly, then the control will not power up. If you need more help, reply with additional details and the full model number of your range if it is different than the one referenced above.

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Lyle W -
Sears Technician
January 11, 2013
A:

Lyle, the image is not showing up on this page on my computer. Could you email the image to me? Thanks!

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Jeff -
January 11, 2013
A:

I emailed those pictures to you Jeff. Let us know if you need more help. Thanks, Lyle.

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Lyle W -
Sears Technician
January 14, 2013
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Q:

Kenmore Oven Element

A:

I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the unit. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. Thank you for using Manage My Life.

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Jackie S -
November 11, 2011
A:

That fastener should be a 1/4" hex nut or a similar fastener. Here is a link for a repair video that shows a technician removing the fastener with a nut driver: GE Bake Element Replacement . This information may help you remove the fasteners and replace that element. Be sure that you unplug the range before beginning this repair.

If you need more help, reply with additional details and we will assist you further. If possible, you can send us a digital picture of the fasteners.

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Lyle W -
Sears Technician
November 14, 2011
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