Model #9117398911 KENMORE Free Standing, Gas

  • Backguard Section
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  • Main Top Section
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  • Body Section
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  • Door Lock Section
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  • Oven Burner Section
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  • Top Burner Section
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  • Oven Door Section
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Question and Answers

Q:

Why my oven & broiler will not come on? 9117398911 Kenmore Gas range

A:

Hello, glad to help.  Thank You for choosing Sears PartsDirect.com. We, at Sears, value your service.
 
I am sorry and do understand your frustration when there is trouble with the gas range.
 
Glad to help out.  I’m looking at your Kenmore Range model number 9117398911.  

What needs to be checked first with a meter is the upper and lower ignitors inside the oven.   
 

How to test gas igniters for ranges:

1.  Unplug the oven from the wall for your safety.

2.  Lower the oven door.  Sometimes best to have more room and just remove it.

3.  Remove the oven racks from inside.  Remove the lower panel when testing the bake igniter.

4.  Remove the burner shield by taking out the screws that secure it to igniter first.

5.  Next take out the screws that hold the igniter.  Pull the igniter away from the oven wall. Unclip the wire connector.  If the wire connector is not accessible, remove the back rear panel to the oven, or remove the bottom storage drawer to access the wire connector.

6.  Get a multi meter to the lowest setting so you can measure the Ohms of resistance.  Calibrate the meter. Refer to your meters instructions

7.  Place one of the terminals on the ovens bake igniter's terminal with one of the multi meters probes.  Then touch the other terminal with the other probe.

8.  Check the multi meter's display. If the meter does not move, displaying a resistance of any numbers on the Ohms of resistance, there is no continuity.   If no continuity then the bake igniter is bad.

Test the ignitors and the test the gas sensor.

HOW TO TEST GAS SENSOR PROBE:

1.  Open the door to the oven and find the sensor.  There are 2 screws that attach the sensor to the oven cavity.

2.  Undo the 2 screws that will release the sensor.  Carefully pull on the wires until the connector comes through the hole (Very carefully).  The connector is like a piece of plastic that connects your sensor wires to the larger oven wires.

3.  Hold onto both ends of the connector and press on a little button.  This will unlock/unhook your sensor wires.  Do not allow the end to go back through the hole until you are done.  Idea is to tape the end of the connector to the back of the oven so it won't accidently go into the hole.

4.  Need an ohmmeter and connect to the sensor to measure the resistance of the sensor.  If it doesn't show around 1,000 to 1,100 ohms when the sensors are at room temperature, then you need to replace the sensor.

Most likely if it wasn't the ignitors or the sensor then you may need a new control board.

Please "RESUBMIT ANY FURTHER QUESTIONS IF THERE IS ANY OTHER PROBLEMS".

 
Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs.  Thank you for choosing Sears and using our SearsPartsDirect.com.
 

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Larry Jr -
Sears Technician
September 22, 2014
Q:

oven part of gas range only ignites when room temperature is very hot 9117398911 Kenmore Gas range

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Natasha12 -
Sears Technician
December 05, 2013