Model #9117358610 KENMORE Range (gas)

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Question and Answers

Q:

Which clock knob is right for my Kenmore gas range? 9117358610 Kenmore Kenmore gas range

A:

I understand how important this is to fix. While you are waiting on an expert to answer your question, I suggest you set service with a Sears technician so they can fix this for you. I have attached the link below. Hope this helps!

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Dezeray -
October 24, 2012
A:

Hi Dezeray, Your so called expert only referred me back to Sears parts direct website. What kind of expert answer is that? Of course that's where I got the part numbers that I refer to in my initial correspondence. I have a simple question that needs a simple answer. Actually it insults my intelligence that this is the answer your so called "expert" gives me. Why would I ask your "expert" if the Sears parts website could give me the answer. I need a clock knob with internal threads so I can screw it in to the area where it goes on my range. Which clock knob has internal/screw on threads inside of the clock knob that will work on my Kenmore gas range? Question can not get any easier. Do your "experts" know the answer? What part number to I need? THANK YOU, Ron

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Ron -
October 24, 2012
A:

Thank you for your question and I understand your concern.

Generally speaking the clock stem is made with a split stem in which the knob would just push on or it would have D shaft. The knob would have small metal prong inserted that would slip into the split of the stem to prevent the knob from slipping and rotating on the stem or a flat spot. If the knob is threaded on I would thing it would unthread when turning it counter clockwise.

I'm sorry but I was not able to locate a knob with threads and I can not confirm if part #294810 has threads or not. The knob is likely no longer available.

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Joey S -
Sears Technician
October 25, 2012
A:

Joey, sorry about my lastest text response. Initially your answer would not open on my computer. When I clicked on your answer later it opened and gave me your response. I know by previous order that p/n 109225 works on a stem that you described. According to your Sears parts website p/n 294810 is available for $7.69 each. To me it is a very stupid way to do business but I guess I will just have to pay the $7.69 plus tax plus shipping and order this part to see if it works. I know you have over 7,000,000 parts available to customers which is great but the website should have detailed descriptions when different parts are listed under the schematic parts list. Like in my case a clock knob is listed under area 15 then when you clickon area15 it gives you p/n 109225 and p/n 294810. What does a customer do next but ask you or pull a rabbit out of a hat and hopes the part fits? Well, Thank you for your time anyways, Ron

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Ron -
October 25, 2012
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Q:

Why are the burners on my gas range stove so high and sooty?

A:

You did not indicate what type of fuel the range is using (Natural gas of LP) and if it just started this. Is it all 4 surface burners or just one? What about the oven operation, does it soot up too?

Generally speaking the only time a burner will cause soot is when the fuel to air ratio is incorrect.

I added information in the images below. These instructions should provide the necessary information to make the proper adjustments.

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Joey S -
Sears Technician
February 14, 2009

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