Model #91147469690 KENMORE Built-In Oven, Electric

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Error Codes

Error Code:

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Question and Answers

Q:

I have got the f7 code up on my oven. The experts recommend replacing the ribbon and or the control panel

A:

 Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.

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Yadira B -
July 18, 2013
A:

Thank you for submitting your question. I understand your concern and I will be happy to assist you. The F7 error code indicates a shorted or stuck key on the touch pad (WB36T10142). The ribbon you're referring to is a part of the touch panel assembly, it doesn't come as a separate part. The touch panel ribbon connects to the main board. However, due to the age of the unit, I don't feel that this would be a cost effective repair. Here's a link to our Sears.com page, on search results for 27" electric single wall ovens. Our Blue Crew will be able to find you an oven that suits your needs. You can order parts from our Sears Parts Direct web site. I hope this helps. Please reply back to this thread if you require further assistance. Thank you for using Manage My Life.

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Tykara -
Sears Technician
July 19, 2013
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Q:

code # on oven

A:

Error codes can be a hassle and keep your range from working properly. I did some research and I was able to find a link that will provide you with some good information. Click here for the link. I hope this helps with your research while you wait for your expert response.

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Joseph P. -
June 29, 2013
A:

the link you provided helped a lot thanks

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sylvan -
June 29, 2013
A:

Thank you for your question. Error codes can be helpful in diagnosing problems. I see that Joseph provided a good link with an explanation and help to resolve. The information is correct. The "F7" fault code indicates a key panel or control board failure. The key panel will have to be disconnected and tested with an Ohm meter.  If you are comfortable making checks, use the image below.

Shut off the house circuit breakers to completely disconnect electrical power to the wall oven before accessing internal components and wiring.

If you are not comfortable making these checks, a technician can be scheduled at Sears Home Services.  Parts can be viewed and checked at Sears Parts Direct . Depending on the repair cost, if you would like to check prices on a new electric oven, you can view ovens at Sears .  If further help is needed, please reply.  Thank you for using Manage My Life.


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Barbara H. -
Sears Technician
June 30, 2013
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Q:

Wall oven shuts off

A:

I understand that your wall oven is shutting off. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question. Have a great day!

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Alina -
March 12, 2013
A:

Hello Gary. I am sorry to hear that you are having problems with your Kenmore Wall Oven Model 911.47469690.

 

You could have a wiring failure, a voltage supply problem, a control panel failure or a problem with the power supply transistor on the electronic oven control board. Before replacing parts, I recommend that you shut off the house circuit breakers for the oven to disconnect electrical power and check the wiring connections on the electronic oven control board.  I posted a wiring diagram in the first image below that shows the power supply to the electronic oven control board traced in red and blue (actual wire colors are black and white). The second image shows a drawing of the control board with those wiring connections marked with arrows. The green arrow marks the ribbon wire connector for the control panel. Those connections should all be checked for a proper fit and for corrosion. You may need to clean the ribbon wire connector with electronics cleaner to remove corrosion. 

 

You may be able to release the console from the front of the oven without pulling it out of the cabinet (with the house circuit breakers for the oven shut off to disconnect electrical power). The third image below shows a parts drawing of the control area. The electronic control board is shown as Key 16 on that drawing. The control panel is Key 1. You can open the oven door and you should see screws that are Key 676 that go up through the end caps (Key 2). Remove those screws. Close the oven door to the point where it is slightly open in the broil position so that you have a place to lay the control panel. Lift the control panel up slightly to release the top lip and fold it down on top of the oven door. You should then be able to access the wiring connections on the electronic oven control board. 

 

If the wiring connections are all okay, then you may need to replace that electronic oven control board since the entire control panel goes blank intermittently. That failure is often caused by a problem with the power supply transistor on the electronic control board. The part number for the control board is WB27T10264 (substituted from original part number WB27K5299). You can order that part from this page: Electronic Oven Control Board WB27T10264 for Kenmore Wall Oven Model 911.47469690. Be sure that you shut off the house circuit breakers for the wall oven before accessing internal components and replacing parts.

 

Note: Replacing that part without further diagnostic testing is a risk. You will normally need to verify that you have proper voltage going to that control board and that wiring connections at the junction box are secure. If you check those issues yourself, be sure that you follow proper electrical safety precautions. Shut off the house circuit breakers to completely disconnect electrical power to the wall oven before accessing internal components and wiring. Wear electrical safety gloves and safety goggles when checking live voltage. Shut off the house circuit breakers as soon as live testing is completed.

 

These tips may help you determine the cause of this failure. If you need more assistance, reply with additional details.

 

 

If you get to the point where you need to have a service technician examine the wall oven and repair this failure, you can schedule service through this link: Sears Home Services Wall Oven Repair. 

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Lyle W -
Sears Technician
March 13, 2013
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