Model #9114398510 KENMORE Counter Unit Electric

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Question and Answers

Q:

Coil burner cartridge compatibility for 9114398510 9114398510 Kenmore Sears electric modular counter unit

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com! 

 

 

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Yadira B -
April 14, 2013
A:

Thank you for contacting Sears Parts Direct with your question about using a Canadian made cartridge in your Searts counter top unit. The electrical rating for Canada is the same as the USA, so the power will not be an issue. However, we do not keep specifications on Canadian parts in our database. Therefore, I am not able to confirm if the part would fit the same of if the electrical plug will line up the same.

I recommend contacting Sears Parts in Canada. I have that contact information for you. For Sears Parts in Canada please go to www.sears.ca. You can also call 1-800-664-1888 or 1-888-473-2772.

I would recommend requesting the cartridge measurements and also what the return policy would be if it doesn't fit. If I can be of additional assistance please respond back to this thread. Thank you for choosing Sears, we appreciate your business.

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Rachel Morgan -
Sears Technician
April 15, 2013
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Q:

kenmore stove top 9114398510

A:

Having one of the burners on your stove top fail to work properly can be a real headache. While you are waiting for your expert answer, I did some research on the unit. At this time, I was unable to locate information that would be helpful in regards to your question. Some of these questions that are asked will need specific research and will be answered by an expert with-in two business days but usually sooner.

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Julio -
January 18, 2013
A:

Thanks for the question about your range burner only working on high; sorry you are having this issue.
If I understand you correctly , the burner will only come on when the selector is set to high, and will not come on at all when set lower. Based on this information I think the Infinite switch (selector switch) is bad and needs replacing.
This model has optional burner inserts and, I am guessing that the standard burners are the ones referred to. If this is correct the parts number for a replacement switch is ; Burner switch ,replacement Kit

Always disconnect power supply before servicing the appliance and when testing live voltage be sure to wear proper safety equipment (gloves and eye protection) also be aware of sharp metals on product

I hope this helps, if you need additional information or assistance please reply and I will be happy to respond.

Ron H.
If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services .

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Ron H -
Sears Technician
January 21, 2013
A:

The burner will not turn down to low even when set on low. At any setting the burner is red hot. Sorry for the confusion.

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Randy -
January 21, 2013
A:

Hi Randy, thanks, follow the previous instructions. Ron H.

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Ron H -
Sears Technician
January 22, 2013
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Q:

4398510 switch not functioning

A:

Managemylife.com is a great place to find the answers to just about anything, especially on appliances. I would suggest that you provide a little more detailed information towards your issue so your expert will be able to provide you the best possible answer. Just click on reply below and the provide the required data.

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Priscilla V -
June 25, 2012
A:

Our Kenmore Classic Grille electric drop-in stove top (model # 4398510) is about 27 years old. The front right burner switch functions erratically. How to replace it?

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susan -
June 25, 2012
A:

You can order the replacement burner switch from this page: Infinite Burner Control Switch for Kenmore Cooktop 911.4398510 . The procedure for accessing that switch is shown in the images below (4 pages). Be sure that you unplug the cooktop or shut off the house circuit breakers for the cooktop before accessing internal components.

I hope that this information helps. If you need more assistance, reply with additional details.

If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services .

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Lyle W -
Sears Technician
June 29, 2012
A:

Here is the 4th image. These pages are from a microfiche reader that has a repair manual for that cooktop.

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Lyle W -
Sears Technician
June 29, 2012
A:

Thank you! We will try this.

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susan -
June 29, 2012
A:

I have the same cooktop (Kenmore Classic Grille, model # 911.4398510) and need to replace a knob. The part is discontinued, and I have not been able to find one online so far. Does anyone know of one of these cooktops that has been taken out of service that I might be able to get a knob from?

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Linda -
July 13, 2012
A:

Hello Linda. You may be able to find a generic type of appliance knob at your local hardware store that will fit that burner switch.

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Lyle W -
Sears Technician
July 13, 2012
A:

Finally, the switch has been replaced. Thank you for your help.

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susan -
September 08, 2012
A:

We are glad to hear that you got the switch fixed. If you need more assistance, let us know.

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Lyle W -
Sears Technician
September 10, 2012
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