Model #9114364991 KENMORE Counter Unit Electric

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Question and Answers

Q:

Kenmore range 9114364991 element replacement

A:

Hey JohnSnook, I see this can be frustrating for you. Normally when I need more information I visit Parts Direct website, or you can call if you would like. 1-800-252-1698. I attached the link below.

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Raquel F -
June 16, 2010
A:

Raquel, Thanks for the response but the Parts Direct website and technical support staff directed me to this website, no one seems to know the answer. However, I did figure it out but the control is bad as well and is order. The old unit did have a section of the coil that had burned open which can be readily seen. According to the Parts Direct staff, there are some questions that they may answer due to insurance issues.

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JohnSnook -
June 16, 2010
A:

I have included a set of illustrated instruction for a model I think may be similar to yours. (See below) I intend for this to be a rough guide only. The pictures may not look exactly like your unit. Make sure to disconnect the power before attempting any repair of the cook top. Once the glass top is removed, take a picture to help in the placement of the wire when putting the unit back together. I hope this is helpful.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Mark T Personal Solutions Manager -
Sears Technician
June 18, 2010
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