Model #9113378811 KENMORE Range (gas)

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Question and Answers

Q:

all ignitors click all the time with burners turned off. What part might i need 9113378811 Kenmore Gas counter unit

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
Sorry to hear of the constant clicking coming from the burners, I know how annoying that would be to have occur.

The thing that normally happens when the ignitors spark constantly is one of the switches on the gas valves short.
Your range has a switch mounted around the shaft on each of the valves for the top burners. They are wired in parallel so that any one of them can furnish 120 volts to the ignition module and cause the ignitors to spark. The contact on one or more of the switches can weld together, sending the voltage to the ignition module constantly.
Many times this happens because something boils over, or there is a spill causing moisture to get into one or more of the switches. Sometimes the switch or switches just fail from age and usage. 
Unfortunately, the valve switches on this model have been discontinued from production due to the age of the unit and are no longer available for purchase. There is no direct substitute offered by the manufacturer. The only option I can foresee outside of replacing the range would be to run an online internet search for the part number of the switch (# 338043) to see if there are any still in circulation that you can purchase. If not, a replacement range will be needed.
Hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 
 

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Jeff Wallace Sr -
Sears Technician
July 24, 2014
Q:

Why all of the ignitors are not clicking nor sparking but gas is there?

A:

Thank you for your question and I understand your concern with your Kenmore cooktop model 911.3378811.

First, make sure the wall outlet the cooktop is plugged in to has proper voltage. If the wall outlet has the proper voltage, then it could have one of the following component failures. 
 

  1. Transformer
  2. Spark module
  3. Loose wire black wire connected between the spark module and the spark switches
The transformer must have 110-120 volts supplied to it across the two wires leading from the power cord. The spark module must have 120 volts across the two white wires connected between the transformer and terminals L (line) terminal 5 and N (neutral) terminal 6 on the spark module. The black wire connected to LINE (terminal 6) connected to the spark switches must also have 110-120 volts when measuring across terminal 7 (line) and terminal 6 (neutral).  For the unit to begin sparking, the spark switch located on each of the gas valves must close and complete the line (7) circuit to Reg 4, Reg 3, Reg 2 and Reg1 depending on which switch (valve ) is turned on.
 
You will have to remove the grates, burner caps, burner bowls and knobs before the top can be removed.
 
I added an image of the wiring diagram taking from a micro-fiche card. I hope this is helpful. NOTE: I do not recommend making any voltage measurements unless you have experience and feel safe and confident in doing so; otherwise I highly recommend calling a service technician to diagnose and repair your cook top.
 
Check the things I have covered here and if I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
August 30, 2013
A:

That was really detailed enough, Thank you so much.

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sayit -
August 30, 2013
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Q:

Why won't the igniters on my Kenmore cook top model 9113378811 fire properly?

A:

According to the limited technical information that I have on this cook top, the igniters for all burners will initially spark when any one burner switch is turned on. If this is occurring and the burners are igniting properly, then you may not have a failure. If the burners continue to spark and will not stop, then you could still have a wiring problem. You could also have a spark module problem or a short to ground that is causing the constant sparking. I recommend calling a service technician to diagnose and repair this type of problem.

I verified that the burner switch part #32 (part number 338043) is no longer available. I did not find an alternate source for this switch. If you have a bad burner switch, you will not be able to replace it.

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Lyle W -
Sears Technician