Model #855 PORTER CABLE Drill Driver

  • Cordless Driver/drill
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Question and Answers

Q:

Drain hose installed into wrong tubing DLEC855W Lg Dryer

Q:

Firmware SLD55A55RQ Rca Led tv

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about firmware upgrades for your RCA TV model SLD55A55RQ. I am so sorry we do not carry the upgrades. In this case I recommend you contact the manufacturer directly. I have located their contact information for you.
 
Phone: 855-475-9646
Web: http://rcatablets.com/help-desk/contact-support/

I hope this information helps. Thank you for choosing Sears, we appreciate your business. 
 

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Rachel Morgan -
Sears Technician
March 18, 2015
Q:

Kenmore Dehumidifier #580.54351 35 pint Kenmore Dehumidifier

A:

Thanks for the inquiry and for using SearsPartsDirect.com. 
Sorry to hear of the issue you're having with this dehumidifier, I know how frustrating that is to have occur.
Based upon the 35 pint model of 580.54351400, it appears there is a manufacturer's recall on this model for overheating, burn hazards, and possible fire. We recommend that you contact the Recall Fulfillment Center toll-free at (855) 400-4641 between 8 a.m. and 7 p.m. CT Monday through Friday and 8 a.m. and 2 p.m. CT on Saturday. 
We will offer you a gift card and a coupon that  you may use towards the purchase of a new dehumidifier. The gift card amount will depend upon capacity and year purchased, and the coupon will be for $25 that may be used at any Sears.
Hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
June 23, 2014
A:

did all that and this particular humidifier is not on the recall list. Any suggestions? Again it will not continue to run even when set to maximum.

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TODD -
June 23, 2014
A:

Thanks for the response. We specifically see this model as being a recalled model, and because of that, we are not able to provide troubleshooting help. 
To be more specific, this recall was issued by U.S. Consumer Product Safety Commission on August 2nd, 2012. The release # is 12-240 (I would relay this to the Recall Hotline). You may have had an issue because you don't have the complete model number for the unit. For the 35 pint model, you would need to add a 400 at the end. So in total, the model should be 580.54351400. This model is definitely on the list. 
Sorry we can't be of more help on further troubleshooting, but for liability issues, we can only instruct you of the recall and help you get it resolved through that means. 
Thanks for using SearsPartsDirect.com. 

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Jeff Wallace Sr -
Sears Technician
June 23, 2014
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