Model #8504298390 KENMORE Ranges, Electric

  • Control Section
    3 Results
  • Body (single Ovens) 850.4238310, 4238390, 4258310, 4258390
    3 Results
  • Body (double Ovens) 850.4278390, 850.4298390
    3 Results
  • Black Glass Doors 850.4238390, 4258390, 4278390, 4298390
    3 Results
  • Porcelain Doors 850.4238310, 850.4258310
    3 Results
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Question and Answers

Q:

I cannot unlock the oven door after the stove completed its cleaning cycle. We have used this feature dozens of times before.

A:

I'm sorry about the difficulties your having with your Kenmore Electric Self-Cleaning Oven. I did some research for you at Managemylife.com and found an expert answer to a similar question that I hope will help until your expert can answer your specific question. I also found a video on the subject. I attached the links below. I hope the provided information is useful to you.

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James -
June 28, 2011
A:

Thank you for your question and I understand your concern.

The oven must be allowed time to cool down before the bi-metal safety device on the door locking mechanism will allow you to unlock the door. If you try to force the lock lever to slide over to the unlocked position before the oven has cooled you can bend the arm or latching mechanism. If the lever is bent it will not travel far enough to unlock once the oven has cooled. Try moving the lever all the way to the locked position and keep pushing it that direction until the arm straightens out and then move it back to the unlocked position and it will likely unlock the door.

If it does not unlock then I recommend calling a service technician to get the door unlocked and possible repair the door locking mechanism. NOTE: The door locking mechanism is no longer available and neither are a lot of other parts. It may be time to replace the oven instead of attempting to repair it.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
June 29, 2011
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