Model #831299371 PROFORM Treadmill

  • Proform 490gs
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Question and Answers

Q:

treadmill model # 831299371 slowed down while walking then stopped i removed hood everything appears fine however the motor was very hot

A:

Treadmills are a very great machine to have especially when your a person that likes to stay healthy. While you are waiting on an expert to answer your question, a suggestion I have is to set service with a Sears technician so they can fix this problem. I have attached the link below. Hope this helps!

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Dezeray S -
March 03, 2012
A:

Thank you for your question.

I am sorry you are having a problem with the treadmill. By what you have stated I suspect the treadmill motor is working to hard and over heating. When the motor over heats it can, cause the overload in the motor to open or it could trip the breaker. The most common cause for this is a dry walking belt. When the belt is dry, it causes the motor to work harder. To test the walking belt lubrication, do not turn the treadmill motor on. Set the elevation to the highest level. Stand near the front of the walking belt. Push yourself firmly toward the rear of the treadmill. If the belt is properly lubricated the belt will take you to the rear edge of the treadmill to the floor. If you move and stop, the belt needs lubricating. The part number for the belt lubrication kit is 219168. You can buy it at [ Sears parts direct | Sears Parts Direct . The cost is around $4.00. The application instructions should be in the package, but in case they are not here is how to apply the lubrication. Turn the walking belt until the belt seam is along the top of the front roller. Raise the belt on one side in the center of the walking board front to back as high as you can. Apply � the tube of lubrication to the walking board in a zig zag fashion moving from front to back. Move the belt until the seam comes up on top of the rear roller, lift the belt again, and put the rest of the lubrication on the walking board in the same manner. Turn the treadmill on and walk on the belt for 10-20 minutes. Walk all over the belt to distribute the lubrication evenly on the walking belt and board.

If the belt seems to be fine, the problem could be a motor control or a motor. Both of these parts can be expensive to replace. To be sure, I recommend having a service technician come out and diagnose the problem. you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Please let me know if you need further assistance on the treadmill.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
March 04, 2012
A:

Hi Mark, I did some trouble shooting on my own and the D7, D11, and D6 lights on the circuit board appear to be working as they should. The belt tightness and lubrication is not an issue. I did however smell an electrical burning odor. Could that indicate the motor burnt up and is that possible to fix?

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joe -
March 04, 2012
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Q:

The circuit breaker on my Pro-form treadmill will not trip. Is it faulty?

A:

Plug a lamp into the outlet to be sure you have power. If the circuit breaker fails, the treadmill won't display on the console and the motor won't run.

The problem could be a faulty circuit breaker.

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Jimmy K -
Sears Technician
February 03, 2010

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