Model #831297761 PROFORM Treadmill

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Question and Answers

Q:

Lift O Mat pressure lift

A:

I can understand your frustration on the treadmill not lifting properly. While you are waiting for your expert answer, I did some research on the unit. At this time, I was unable to locate information that would be helpful in regards to your question. Some of these questions that are asked will need specific research. I would suggest that you provide a little more information such as the make and complete model number of your product, so your expert will be able to provide you with the best possible answer. Just click on reply down below, where you can provide the additional information.

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Julio -
August 09, 2012
A:

The model number is 831297761 on a Proform 725 treadmill. The pressure lift or shock is about 1/4 of an inch too short to be reconnected to the treadmill and I need to know what the solution is to getting it back on.

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Juanita -
August 09, 2012
A:

Check to make sure everything has been assembled back correctly after the belt change. Unless something somehow was bent during the belt change, there isn't any reason why the shock wouldn't fit back like it did before.

I wish I could be more help on this situation, but without physically seeing the machine, I just have no way to know what may be going on as it is a fitment problem rather than a mechanical malfunction.

Thank you for using Manage My Life!

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Wade_B -
Sears Technician
August 10, 2012
A:

Shouldn't the shock move in and out? Because when the machine closes the insert bracket moves up so I would think that the shock is suppose to move in and out but it is not moving at all.

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Juanita -
August 11, 2012
A:

Mr. Wade. What would happen if you use the treadmill and not have shock on it?

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Juanita -
August 15, 2012
A:

Yes, the shock should move as you move the walking deck. If the shock doesn't move at all then it may have just failed. It's not all that common, but it does happen. If you use the treadmill without the lift assist shock there should be problems with the machine's operation.

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Wade_B -
Sears Technician
August 15, 2012
A:

Thank you. I guess this means I need to purchase a new lift assist shock.

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Juanita -
August 15, 2012
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Q:

replacement of a walking belt on a pro-form 725 TL model #831.297761

A:

I understand that you need to replace the belt on your treadmill. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question.

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Alina F. -
December 09, 2011
A:

Thank you for your question.

I will be happy to assist you with installing the rear roller. The bolt has to go through the roller first then the washer, spacer, spring, washer, and nut. If the front roller has already been installed it can be difficult to install all of the parts. I recommend placing a screwdriver between the rear roller and the walking board. Then pry the roller back to give you a little extra room on the bolt. I have also posted the instructions for replacing the belt on a model that has the same set up.

I hope this is helpful. Please let me know if you need further assistance.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
December 10, 2011
A:

Here are the rest of the instructions.

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Mark T -
Sears Technician
December 10, 2011
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Q:

How do I fix a treadmill walking belt from slipping to the right when it is on?

A:

Providing the model number to your question will definitely help an expert better your search and give you a precise answer. If you would like to reply back to this thread with a model number included I would be more than happy to assist you. Have a nice day.

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Alina F. -
March 13, 2011
A:

Alina, it is a ProForm 725 TL Model No: 831.297761

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Jill -
March 13, 2011
A:

This is just a matter of getting the belt adjusted correctly. There is not an easy way to do this in most cases. You may try to loosen the tension screws all the way up then tighten them down equal amounts until the belt can only be lifted to about 3-4 inches on the sides at the middle. Then run the machine and screw to compensate for any side to side pull.

Thank you for using Manage My Life!

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XX Wade_ -
Sears Technician
March 14, 2011
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