Model #831297743 PROFORM Treadmill

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Question and Answers

Q:

HOW DO I REPLACE THE BEARINGS IN A TREADMILL PRO.FORM730

A:

Managemylife.com is always a great resource to find the answers to just about anything. I know this  information can be very helpful for you to have. While you have been waiting for your expert to respond, I did some research but I was unable to locate information that would be helpful with regards to your question at this time. Your expert will be answering you within two business days but usually sooner.

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Anna T -
May 20, 2013
A:

You need to replace the front roller you can't just change the bearings. And this will be not be an easy job having never done one before. The best way to find out how to do it would be to see if there is a video on you tube of someone changing the front roller on a treadmill. Unless you find your exact model # being changed there will be some differences but you will get the general idea.

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TC -
May 21, 2013
A:

TO GURU AND OTHERS, I DON�T UNDERSTAND WHY THE PARTS DEPARTMENT SELLS THE BEARINGS FOR THE FRONT ROLLER SEPARATELY IF THEY CAN�T BE REPLACED. PLEASE FOWARD THIS REQUEST TO ANOTHER GURU FOR FURTHER COMENTS TO SEE IF THERE IS A WAY.

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ARMANDO -
May 21, 2013
A:

I know that it can be very difficult to have issues with your treadmill. I was able to find two videos that will show you how to remove and replace the bearing. This may not be for you exact model, but the procedure is the same. Just click on this links to view them: Replace Bearings 1, Replace Bearings 2. I hope this helps. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
May 21, 2013
A:

The reason I said you have to change the front roller because you can't change the bearings is because we could never get just the bearings we had to get the roller. After your comment about the bearings being listed for sale I went back over to see and yes parts direct now lists the bearings. and if you can get the bearings yes you can change just the bearings. Sorry my mistake.

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TC -
May 21, 2013
A:

THANK YOU FOR THE VIDEO, BUT THE PROBLEM IS THAT THE FRONT ROLLER HAS ON EACH SIDE OF THE SHAFT A PLASTIC COVER THE PREVENTS THE REMOVING OF THE BEARINGS. CAN YOU TELL ME HOW TO REMOVE THE�PLASCTIC COVERS WITHOUT BREAKING THEM. THERE SHOULD BE A WAY, OTHERWISE THEY WOULD NOT SELLTHE BEARINGS. THE VIDEO DOES NOT HAVE THAT POINT. THANK YOU AGAIN

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ARMANDO -
May 23, 2013
A:

Armando, On this model the plastic piece covering the front roller (if you are looking at the treadmill facing the walking belt) is the saftey cover. This is held in place by four screws. If you remove this the cover will come off. If you looking at it from the control side, this is the motor cover. It is also held on by four screws. These screws are all the same and they will be the same color as the covers. Please let me know if you need anything else. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
May 24, 2013
A:

HELLO ANNE, I�M SORRY I DID NOT EXPLAINED IT CORRECTLY, WHAT I MEAN IS THE PLASTIC COVERS ON EACH SIDE OF THE ROLLER ITSELF, THEY COVER THE BEARINGS ON EACH SIDE NEXT TO THE STELL SHAFT AND I CAN�T REMOVE THE BEARINGS. I CAN NOT FIGURE IF THE PLASTIC COVERS HAVE THREADS OR THEY ARE IN THERE BY PRESSURE. I DO NOT WANT TO BRAKE THIS PLASTIC TAPS OR COVERS. PLEASE CHECK WITH OTHER TECH PEOPLE BECAUSE I AM I COLOMBIA, SO AMERICA AND THE TOTAL COST IS MORE THAN $350 FOR THE ROLLER BECAUSE OF SHIPPING AND CUSTOMS. I WOULD REALLY APPRECIATE YOUR HELP.

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ARMANDO -
May 25, 2013
A:

Armando, do you have the part number or the key number for the cover that you are trying to remove? I want to make sure that we are on the same page for these. I don't want you to have to pay more money for this then you should have to. Please let me know.

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AnneJ -
Sears Technician
May 26, 2013
A:

I DON�T BELIEVE IT, IT IS ON OPENNIG REQUEST! FRONT ROLLER/PULLEY NO.128597 FOR A TREADMILL POR-FORM730 MODEL NO 831.297743. WATH I NEED TO REMOVE IS THE ROUND PLASTIC COVERS INSIDE THE ROLLER ENDS ON EACH SIDE THAT COVER THE BEARINGS ON THE CENTER STEEL SHAFT.

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ARMANDO -
May 28, 2013
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Q:

Proform treadmill model 831.297743 E4, E3 error codes. Motor runs erratically. Do I try to lube the deck and belt or replace controller

A:

The treadmill is a great way to exercise. The error codes can be frustrating sometimes. I found some information for you that I am hoping will help you with the treadmill. I am adding the link below to help you with your question while you wait for your expert response. It may take 24-48 hours. I do hope that this will help you out.

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Marc -
November 26, 2012
A:

Thank you for your question.

I am sorry you are having a problem with the treadmill. By what you have stated I suspect the treadmill motor is working hard. When the belt is dry, it causes the motor to work harder. To test the walking belt lubrication, do not turn the treadmill motor on. Set the elevation to the highest level. Stand near the front of the walking belt. Push yourself firmly toward the rear of the treadmill. If the belt is properly lubricated the belt will take you to the rear edge of the treadmill to the floor. If you move and stop, the belt needs lubricating. The part number for the belt lubrication kit is 219168. You can buy it at [ Sears parts direct | Sears Parts Direct . The cost is around $4.00. The application instructions should be in the package, but in case they are not here is how to apply the lubrication. Turn the walking belt until the belt seam is along the top of the front roller. Raise the belt on one side in the center of the walking board front to back as high as you can. Apply � the tube of lubrication to the walking board in a zig zag fashion moving from front to back. Move the belt until the seam comes up on top of the rear roller, lift the belt again, and put the rest of the lubrication on the walking board in the same manner. Turn the treadmill on and walk on the belt for 10-20 minutes. Walk all over the belt to distribute the lubrication evenly on the walking belt and board.

If the belt seems to be fine, the problem could be a motor control or a motor. Both of these parts can be expensive to replace. To be sure, I recommend having a service technician come out and diagnose the problem. you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Please let me know if you need further assistance on the treadmill.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
November 28, 2012
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Q:

Proform treadmill won't start

A:

Error codes on treadmills can be very confusing. I have taken some time to research your questions here on the Manage My Life website and I noticed that someone else had asked a similar question with a posted response from an expert. I have attached the link below for you to view while you are waiting on your expert response. I hope the link that I have provided you is helpful.

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Alina F. -
December 10, 2010
A:

I went into the manufacturer's service notes for this treadmill and found the following information for the E2 code. They state:

This error indicates the console is not receiving a speed signal when the treadmill's speed setting has been increased above 0.0 MPH. Possible causes of this error are a non-functional speed sensor, the optic disk not passing through the speed sensor, a broken wire between the speed sensor and power board or the power board and console, or a faulty motor or motor controller.

Check the speed sensor to make sure it's clean as well. The sensor and disk are on the motor shaft on the opposite side of the pulley and belt. Make sure they are both in place and clean. Also, check the wiring harness to the sensor to make sure there are no shorts or bare spots on it.

Thank you for using Manage My Life!

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XX Wade_ -
Sears Technician
December 11, 2010
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