Model #831297470 PROFORM Treadmill

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Question and Answers

Q:

My plastic/rubber sleeve on the roller next to the motor has slipped to the right side. The walking mat is fine. How can it be fixed?

A:

I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the unit. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. Thank you for using Manage My Life.

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Priscilla V -
November 09, 2011
A:

Once the sleeve on the roller breaks free and moves the roller has to be replaced. Most of the newer replacement rollers do not use the sleeve; instead they have the material made right into the roller itself.

I recommend you get replacement roller number 131704 from HERE to resolve this problem. If you not real sure about how to replace the roller you may want to contact Sears Home Services to have a technician come out and take care of this for you.

Thank you for using Manage My Life!

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XX Wade_ -
Sears Technician
November 10, 2011
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