Model #831297360 PROFORM Treadmill

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Question and Answers

Q:

treadmill will stop after 20 minutes 831297360 Proform Crosswalk space saver treadmill

A:

Thank you for choosing Sears Parts Direct. I will be happy to help with your treadmill. Upon researching model831297360; you would want to use silicone gel. You can get a clean/lube kit from our parts department. Give them a call and they can order it for you.

Thank you for choosing Sears. We appreciate your business. Have a great day.    

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Jeff Wallace Jr -
Sears Technician
February 09, 2015
Q:

treadmill power turns off during use

A:

Treadmills are awesome to have in our homes because if we don't want to go out for a run we can just jump on the Treadmill. While you are waiting on an expert to answer your question, I suggest you set service with a Sears technician. I have attached the link below. Have a nice day!

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Dezeray -
May 14, 2012
A:

Thank you for your question on the reset button on the treadmill tripping.

I am sorry you are having a problem with the treadmill. By what you have stated I suspect the treadmill motor is working to hard and over heating. When the motor over heats it can, cause the overload in the motor to open or it could trip the breaker. The most common cause for this is a dry walking belt. When the belt is dry, it causes the motor to work harder. To test the walking belt lubrication, do not turn the treadmill motor on. Set the elevation to the highest level. Stand near the front of the walking belt. Push yourself firmly toward the rear of the treadmill. If the belt is properly lubricated the belt will take you to the rear edge of the treadmill to the floor. If you move and stop, the belt needs lubricating.

The part number for the belt lubrication kit is 219168. You can buy it at [ Sears parts direct | Sears Parts Direct . The cost is around $4.00. The application instructions should be in the package, but in case they are not here is how to apply the lubrication.

Turn the walking belt until the belt seam is along the top of the front roller. Raise the belt on one side in the center of the walking board front to back as high as you can. Apply � the tube of lubrication to the walking board in a zig zag fashion moving from front to back. Move the belt until the seam comes up on top of the rear roller, lift the belt again, and put the rest of the lubrication on the walking board in the same manner. Turn the treadmill on and walk on the belt for 10-20 minutes. Walk all over the belt to distribute the lubrication evenly on the walking belt and board.

If the belt seems to be fine, the problem could be a motor control or a motor. Both of these parts can be expensive to replace. To be sure, I recommend having a service technician come out and diagnose the problem. You can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you.

Sam A.

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Sam A -
Sears Technician
May 17, 2012
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Q:

I cannot get the 4 monitor displays (speed, time, etc.) to work. Replace batteries and reset. Only zeros are showing, but not moving while machine is in use

A:

Managemylife.com is a great place to find the answers to just about anything, especially on exercise equipment. I would suggest that you provide a little more information such as the make and complete model number of your product so your expert will be able to provide you the best possible answer. Just click on reply below where you can provide the additional information.

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Jackie S -
December 18, 2011
A:

I will need the model number of the machine giving you problems to be able to look into what may be causing this to happen.

You can reply back directly to me on this thread with the model and I'll see what I can find out for you.

Thank you for using Manage My Life!

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XX Wade_ -
Sears Technician
December 19, 2011
A:

PROFORM Treadmill model number 831297360

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Robert Williams -
December 19, 2011
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