Model #831294031 PROFORM Treadmill

  • Treadmill
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Question and Answers

Q:

how to replace motor drive belt on treadmill? 831294031 Proform Treadmill

A:

Thank you for choosing Searspartsdirect.com and being a valued member. I can certainly assist you in locating the instructions to replace the belt on your treadmill.

To replace or tighten the Motor Belt you first have to unplug the unit and remove the Motor Cover.Then loosen the adjustment bolt. Once the bolt is loose the whole Motor Assembly will pivot and as it pivots forward it will tighten the belt. Once you have the belt on and tight just re-tighten the adjustment bolt.The belt should be tight enough that you can just twist it 90 degrees with your fingers. Too tight and it will create drag and abnormal wear on the belt, pulleys and motor bearings. Too loose and it might slip as your footsteps increase and decrease load on the walk belt.

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You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

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Natasha12 -
Sears Technician
October 29, 2014
Q:

Treadmill has power but does not run the belt 831.294031

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Natasha12 -
Sears Technician
May 09, 2014
Q:

problems with proform treadmill

A:

When it comes to getting error codes it can be a really big headache trying to find out what it means. While you are waiting on an expert to answer your question, I found a great link in the Manage My Life website on your error code. I have attacehd the link below. Hope this helps!

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Dezeray -
December 05, 2012
A:

Thank you for your question.

I am sorry you are having a problem with the treadmill. First, double check all of the electrical connections. If the connections are fine, you will need a volt ohmmeter to diagnose the treadmill. If you have a meter please follow the diagnostic information in the images below. The instructions include live voltage checks. If you feel confident that you can make the checks safely, you should be able to pin point the problem. If you do not feel confident in making the checks please have a service technician service the treadmill. If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

I hope this is helpful. Please let me know if you need further assistance.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
December 06, 2012
A:

I checked the VDC from the power supply and to the console and am getting 0 VDC at both connections. Since no LED lights up on the power supply, wouldn't this indicate that the new power supply board is bad.

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Anonymous -
December 12, 2012
A:

Anonymous,

Before ordering another new power supply, I recommend checking the AC voltage to the power board. You should have 120 volts on the LG1 and LG2 terminals. If you have the voltage on these two terminal and there are no lights I recommend replacing the power board.

Please let me know if you need further assistance.

Thank you for using Manage my life. Mark T.

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Mark T -
Sears Technician
December 13, 2012
A:

mark, I have 120 volts on the LG1, but o volts on the LG2 terminal.

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Gary -
December 17, 2012
A:

Gary,

To properly check the voltage, you need to place one meter lead on the LG1 and the other meter lead on the LG2. If you have a reading of 120 volts but the LED labeled LD2 is not lit, the power supply board is defective.

Thank you for using Manage my life. Mark.

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Mark T -
Sears Technician
December 18, 2012
A:

Mark, I went back and checked the connections and I have 120 volts at both AG1 and AG2 but no light is on. Since this is a new power supply, what is the process to get a new one and who do I need to contact? Thanks, Gary

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Gary -
December 21, 2012
A:

Gary, If you ordered the power supply board from Sears parts direct please call 1-800-252-1698 for an exchange. If you have any problems with the exchange or the new part, please let me know I will be happy to assist you. Mark

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Mark T -
Sears Technician
December 23, 2012
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