Model #831293250 PROFORM Treadmill

  • Motor/hood/waking Belt/console
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Question and Answers

Q:

Treadmill just stops working 831.293250

Q:

I have a Proform Crosswalk 525x treadmill. Problem with increasing speed.

A:

I love to get a good run on my treadmill so I know how important it is to keep the treadmill working great. While you are waiting for an expert answer, I did manage to find a link that will provide you with some tips to help you with your treadmill problem. I hope my link is useful.

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Joseph P. -
April 20, 2011
A:

I have attached a copy of the calibration procedure for your treadmill. Run the calibration for speed and incline then see if the problem is still present. If it is I would tend to lean towards the motor controller board as being the problem. Let me know what happens after the calibration and we can check some other things if necessary.

To clarify what you were told, your machine has 3 circuit boards. But they are not listed or labeled as "circuit board". They listed as "controller", "console", and "power board". The folks you talked to should have realized this to help prevent any confusion. I'm sure they have some reason for not verbalizing that information to you. Either way, I apologize for any confusion that may have caused.

Thank you for using Manage My Life!

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XX Wade_ -
Sears Technician
April 21, 2011
A:

It took about 6 hours to calibrate, which I am not sure it was to take that long. But it appears to be working. I am going to try it out tomorrow morning. I have my fingers crossed!

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Stacy -
April 23, 2011
A:

The calibration should take around 10-30 minutes. Let me know the outcome as I'm curious to know what might be going on.

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XX Wade_ -
Sears Technician
April 25, 2011
A:

I have this exact same problem, did the calibration ever work? Can I get a copy of the calibration procedure?

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Jared -
November 13, 2013
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Q:

Treadmill

A:

I'm sorry to hear you are having this type of issue with your treadmill. I know how useful these items can be so I am happy to assist you. The controller on the treadmill can cause the problem you have. However, a walking belt that needs lubrication or being out of calibration can also cause this problem.

Please refer to the images below for further instruction. The information below will tell you how to test for a walking belt that needs lubrication.

To test the walking belt lubrication, do not turn the treadmill motor on. Set the elevation to the highest level. Stand near the front of the walking belt. Push yourself firmly toward the rear of the treadmill. If the belt is properly lubricated the belt will take you to the rear edge of the treadmill and dump you off on the floor. If you move and stop, the belt needs lubricating.

The part number for the belt lubrication kit is 219168. You can buy it at Sears PartsDirect. The cost is around $4.00. The application instructions should be in the package, but in case they are not here is how to apply the lubrication.

Turn the walking belt until the belt seam is along the top of the front roller. Raise the belt on one side in the center of the walking board front to back as high as you can. Apply ½ the tube of lubrication to the walking board in a zig zag fashion moving from front to back. Move the belt until the seam comes up on top of the rear roller and lift the belt again and put the rest of the lubrication on the walking board in the same manner. Turn the treadmill on and walk on the belt for 10-20 minutes. Walk all over the belt to distribute the lubrication evenly on the walking belt and board.

If the calibration and the lubrication of the belt are ok, replace the motor controller.

If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services .

 I hope this is helpful but if you need further help please reply back.

Thank you for using Manage My Life.

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Desiree -
Sears Technician
November 13, 2013

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