Model #831293041 PROFORM Treadmill

  • Console/motor Hood/motor
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Question and Answers

Q:

Treadmill suddenly stops....... 831293041 Proform Proform crosswalk 380x

A:

Thank You for choosing Sears PartsDirect.com and being a valued member. It is unfortunate to hear that you are having issues with your treadmill and I do understand your frustration. Glad to help out. I'm looking at your model number 831293041 and from your description I recommend checking the walking belt and make sure it is properly lubricated. If the belt has too much friction it will make the machine stop or work sluggish. It can also be the motor failing. When a motor is beginning to fail to will work perfect from anywhere from 5-15 minutes then shut off. The motor will work again once the motor has cooled off. Here is a link for a video that will help with additional troubleshooting. I have included a link to our Parts Direct page where you can purchase the part you need to complete your repair. Just click the blue link above to be taken to the page. I trust this information will help you.

 

Thank you for choosing Sears PartsDirect.com.

 

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact Sears for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Sherman_G_Wallace -
Sears Technician
February 04, 2015
Q:

Proform Treadmill Issues 831293040 Proform Crosswalk 380x

A:

I am sorry that you are having some difficulties with your treadmill and I will be happy to help. I did some research and I was able to find a link that will provide you with some good information. I hope this helps with your treadmill troubles while you wait for your expert response.

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Joseph P. -
November 15, 2012
A:

Thank you for the quick response however I don't see the link.

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Jessica -
November 15, 2012
A:

I see the link now. Thank you!

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Jessica -
November 16, 2012
A:

Thank you for your question on your treadmill slowing down and speeding up.

You walking belt does not require lubrication but it can wear out.

I would suggest that you put the incline in the highest position and then stand on the walking belt at the front by the console and push off firmly to see how far down the walking board you travel on the belt. If you only go a foot or so then the belt will need to be replaced.

If you travel at least 3/4 of the way down the walking board the walking belt is okay.

I you think the motor may need cleaning you will need to unplug the treadmill and remove the hood to get to the motor to clean it in under the hood area.

Please let me know what you discover and we can continue to troubleshoot with that information.

Sam A.

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Sam A -
Sears Technician
November 19, 2012
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