Model #831248654 PROFORM Treadmill

  • Walking Belt
    3 Results
  • Motor/hood
    3 Results
  • Uprights/handles/base
    3 Results
  • Console
    3 Results
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Question and Answers

Q:

Stuck in elevated position 831248654 Proform Treadmill

A:

Thank You for choosing Sears PartsDirect.com. I regret to hear that you are having issues with your treadmill and do understand your frustration. Glad to help out. Im looking at your model number 831248654 andf it is possible that the motor is just stuck or it has completely failed. The motor has 3 wires, (red,black,white) If you have a tester you are able to see if the red and black are receiving power, When you are going up or down either the black or red should show power. If you are getting to power to it, try switch the red and black wire around. If you do not have power to the incline motor it is possible that the controller board is bad.  I have included a link to our PartsDirect page where you can purchase the part you need to complete your repair. Just click the blue link above to be taken to the page.
 
If you have further questions please let me know.
Thanks for choosing Sears PartsDirect.com
 

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Sherman_G_Wallace -
Sears Technician
January 15, 2014
Q:

Pro-form XP crosswalk 580.

A:

Good morning.... I can understand your curiosity over this topic. When you state, "bump" is that more akin to a "jump"? A jump might be normal as the unit becomes engaged. I will forward your question to an expert who will investigate the matter further and get back to you. You will hear from them within two business days if not sooner. Until you hear from us, have a nice day.

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Henry -
March 07, 2013
A:

Bactually the bump means the belt attempts to start but don't. When start initiated the belt just moves maybe a half inch then stops

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Donnell -
March 07, 2013
A:

I removed the belt to eliminate belt issue. Motor still just bumps. 1 out of 10 starts the motor seems to start for maybe a full second before cutting off. Also, that light on the control panel blinks 4 quick blinks then pause a few seconds then blinks 4 quick blinks again

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Donnell -
March 07, 2013
A:

I know that it can be very frustrating to have issues with your treadmill motor. However, without your model number can only provide some general information for your treadmill.  Normally when the console or an LED light is blinking, this indicates a problem in the electrical connections.  In most cases you can reset the console which will reset the unit. You could also run the calibration mode, to fix these issues. If this does not work, then you will need to test all of the connections one at a time to find the problem.  On some models the motor has a controller that has an LED light that will tell you what the problem is as well.  If you don't feel comfortable doing the live voltage testing that will be needed, you will need an technician to do this for you.  If you would like to schedule service just click on this link:  Sears Home ServicesIf you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
March 08, 2013
A:

Anne, thanks for the info. The model # is 831.24865.4. Ser is AA010C01531. In my previous background I tend to believe the model is okay. It seems like it gets a burst of power like maybe a short. I'm not sure I know how to reset the console or run a calibration. I was able to scroll thru to the different limits of each option on treadmill. But not re-calibrate please explain

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Donnell -
March 08, 2013
A:

Thank you for replying with your model number. On this model you do not have the diagnostics LED light on the motor controller, so you will need to do things a little differently. Frist, lube the deck belt. If the belt is not moving easily with will create friction. The unit will protect its electronics by shutting down. You will need a non-silcone lubericant for this, which you can purchase at the link below. If this does not work, then recalibrate the unit. To do this just follow these directions: 1. Press the Stop and the Speed Up keys down while inserting the safety key. 2. Press the Stop key one time. The Time window should read EP:2P. Some newer models may also say FP, Pass, or the like. This means that it passes the EPROM test. 3. Press either incline key and the incline will calibrate automatically. 4. After completing calibration of incline, press the Stop key and then remove the safety key. If the calibration does not work, then you have have a problem with the motor control board. The motor control IGBT is faulty thats why its stars at high speed and shuts off immediately by sensing over current drain. The solution is replacing the motor control board or replacing the IGBT on the motor control board. To replace the IGBT you should have a through knowledge in electronics. Please let me know if you need anything else. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
March 08, 2013
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Q:

I have a problem with my treadmill keypads.

A:

Disconnect the treadmill from power. Wipe the complete console and keys with a damp cloth.

If the keys still don't work, the console will have to be replaced. If the treadmill is less than 90 days old, or if you have a maintenance contract, schedule service and get a technician to repair the treadmill.

If the treadmill is more than 90 days old without a maintenance contract, you can replace the console yourself if you want. The console is mounted to the front support with some screws and is fairly easy to remove.

The part number for a new console is 267886, and the price is around $335.00.

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Jimmy K -
Sears Technician
February 16, 2010

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