Model #831239430 PROFORM Elliptical

  • Console/pedals
    3 Results
  • Frame/side Shields
    3 Results
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Question and Answers

Q:

Need to figure out what part is needed to fix my Proform 390 E elliptical exerciser. 831.23943.0

A:

Thank You for choosing Sears PartsDirect.com and being a valued member. It is unfortunate to hear that you are having issues with your elliptical machine and I do understand your frustration. Glad to help out. I'm looking at your model number 831.23943.0 and if the panel is cutting out during the use of the machine then I would suspect a problem with possibly the ac adaptor cord. If the cord is not the problem and the console only resets when the preset work functions are used I suspect that the console is failing or the resistance motor is failing. Here is a link that may help with additional troubleshooting. Verify that all wiring is properly attached and connected. I trust this information will help you.

 

Thank you for choosing Sears PartsDirect.com.

 

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact Sears for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Sherman_G_Wallace -
Sears Technician
January 27, 2015
Q:

Battery leak & now it doesn't turn on 831239430 Proform Proform 390e

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
I am sorry to hear that the batteries leaked within the console area. That can definitely cause issues with the console working properly with additional batteries unless it's cleaned meticulously.
There is an optional power supply that you can plug in directly and avoid the battery use. The part number is 248512. For convenience, I have included a blue link below that you may click on to be directed to the PartsDirect page to view and purchase this OEM power supply for model 831.239430.

Power Supply for Model 831.239430

Hope this helps and let us know if we can be of any further assistance and thanks for using SearsPartsDirect.com.

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Jeff Wallace Sr -
Sears Technician
March 26, 2014
Q:

I have Pro-From 390E bought at Sears, the console is not working. The whole elliptical is not working. Is the console needed for the elliptical to work? 831239430 Proform Proform 390e

A:

Thanks for contacting ManageMyLife.com. I understand how frustrating it is having trouble with your elliptical not working. We are here to help. Based on the symptom, the console needs to be replace. When the console is off, the resistance motor is set at maximum resistance. That is why the pedals are extremely hard to move. Most likely replacing the console will solve the problem. The part number for the console is 285788. The instructions for installing the console is on page 9 of the owners manual. I hope this helps.

To order elliptical parts, please visit SearsPartsDirect.com with the model number.

Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using ManageMyLife.com.
 

 

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John H -
Sears Technician
September 17, 2013

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