Model #800 AMANA Microwave Commercial

  • (80/52.005) (80/52.006)
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  • (ocs-5.000)
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  • (ocs-5.001) (ocs-5.002) (ocs-5.102) (ocs-5.a) (gsocs-5.a)
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  • (sand-5.000)
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  • (sand-5.001) (sand-5.002) (sand-5.003) (sand-5.004) (sand-5.501) (sand-5.502) (sand-5.503) (sand-5.504)
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  • (sand-7.000) (sand-7.001) (sand-7.003) (sand-7.004) (sand-7.005)
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Question and Answers

Q:

WHEELS ON UPPER RACK BREAK OFF 66512773K310 Kenmore Elite Dishwasher

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about the upper rack wheels for your Kenmore Elite dishwasher model 66512773K310. I am so sorry the plastic prongs are breaking. I will be happy to help you with this. In this case you will need to replace the assembly. The replacement kit includes both the left and right assemblies and all the parts to install them. It is important to replace both sides. The kit will include installation instructions. I have included the link below for you to order the replacement kit for the parts. 
SAFETY WARNING: Disconnect the power supply before beginning your repair to prevent the risk of electrical shock which can result in property damage, serious personal injury or even death. If you are not comfortable completing this repair, you can set up service at www.SearsHomeServices.com or by calling 1-800-469-4663 (1-800-4MY-HOME). 

I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 
 

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Rachel Morgan -
Sears Technician
May 16, 2017
A:

Thank you for your response to our question! We had already consulted the parts list and have ordered the parts you recommended. i am glad to know the new parts should be sturdier than the ones that have broken.

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SUSAN -
March 11, 2015
A:

I am having this exact same problem. It started with one wheel and now three wheel tabs have broken. My dishwasher is just at two years as well. It is very frustrating!

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Michael -
August 13, 2015
A:

My top rack just fell out and I found both the front and rear wheels have broken plastic tabs. My dishwasher is only two years old! I bought this brand/model because Consumer Reports rated it well. It is unacceptable to me that a part that gets so much use is made of cheap plastic. I shouldn't have to buy two new assemblies at $40+ each. Same problem as other customers have noted. This is a manufacturing defect!

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Monika -
September 13, 2015
A:

Three of the plastic wheel holders are broken. Machine is 2 years old: this is DEFINITELY a manufacturing defect. Warranty out 1 year, I demand a better response than "buy the better part'.... how about "We'll ship that to you for free sir." I'll be writing to Consumer Reports on this one.

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PiTa -
September 17, 2015
A:

three of the plastic wheel holders are broken. machine is 2 years old: this is definitely a manufacturing defect found parts cheaper at http://www.repairclinic.com/PartDetail/b6p9/Kenmore-Dishwasher-Rack-Adjuster/W10712394/3447661?ss=a9b6d1417455-x773130373132333934&mr=1

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Alesha Jans -
October 23, 2015
A:

Mine are also all broken and the top rack fell out. The replacement parts are $40 each. I paid over $1000 for this dishwasher; defective parts should be replaced by Sears for a 2 year old appliance, This is unacceptable! I was going to buy my daughter one like mine for Christmas. Now I believe I will go to Lowe's and get a Samsung.

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karen -
November 22, 2015
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Q:

Burner Shuts off JGD8348CDP Jenn-air Jenn air cooking

A:

Thank you for choosing SearsPartsDirect.com. I will be more then happy to assist you. Sounds like the gas flow to the burners. DId you recently cook something that over flowed to the burners? It might just need to be cleaned . On this one you can remove the gates and lift the top. Once under you can clean out the burners and make sure there's nothing cutting the flow of gas. Hope this information has help you. If you are not comfortable doing this repair you can Click Here to schedule a technician or call toll free 1-800-469-4663. Any further questions or concerns. You will have to post a new question because at this time I can not reply to any comments. Again, Thank you for choosing SearsPartsDirect.com.

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Samantha A -
Sears Technician
June 24, 2014
A:

Would you help me out to find what parts I needed ? I recently bought used JGD8348CDP Jenn-air Jenn air cooking and installed. But there were no gas flow at all. Fan was working and spark seems normal. All of them. I suspected the fan relay. I installed new regulator and seems OK. All units do not get any gas flow. I checked Right before gas line and gas were coming out. But the point which right after gas tube and appliance inlet tube connected, I think gas clogged. I checked diagram for electiric and found the gas valve are connected with fan relay. Is the possible theory ? I recently ordered fan relay... Thank you in advance.

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brian -
February 01, 2016
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Q:

Small leak someone says replace the pump 11082873120 Kenmore Automatic washer

A:

Thanks for the inquiry and for using SearsPartsDirect.com.

I am sorry to hear of the issue you are having with the Kenmore washer, I know how frustrating leaks are to have occur. Luckily you have a drain pan to catch the leaking water before it makes a mess of the floor.

Outside of the pump, the leak could be emanating from any of the hoses or the connections from the hoses to the pump. There are two hoses that connect to the pump. There is a hose that connects the pump to the drain connector, and an inlet hose that connects the tub to the pump. 

The only way to know where it's leaking is to gain access to the pump and visually inspect the pump and hoses for any leakages. Just purchasing a replacement pump may not solve the issue unless you verify the pump body is cracked.

If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-349-5071, or click here to be directed to the page to set up service.

Let us know if we can be of any further assistance and thanks for using SearsPartsDirect.com.  

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Jeff Wallace Sr -
Sears Technician
December 05, 2013
A:

My husband took my washer apart to inspect our washer for a leak and end up not putting the suspension spring back on, we need a manual diagram to see what to do? could you assist in any way? Please and thank you for your time.

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Rayma -
January 31, 2016
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